Cahoot Fulfillment

Cahoot has been a life saver for our business. We needed a partner that allowed us to ship faster, have shipping labels created automatically, and control our shipping costs. We could find other products that did one or two items well, but they never did the entire package and at the same time continue to be affordable.

With Cahoot we are able pick, pack and ship so much faster. We were routinely rushing until 6pm to get orders out, but we're now done most days by 4pm and that leaves us a 1-hour break to clean up and ensure everything is completed successfully. Our shipping supervisors are actually able to supervise the entire process rather than just the shipping label process, which will make our entire team more efficient. As a result, we've changed our team's hours and they get out of work earlier and we are getting more done than just taking care of orders (cleaning, maintenance, etc.). The best part - we've been able to reduce our numbers by 2 employees.

The ability to make sure that team members know what boxes to use is also invaluable. We are able to maintain inventory of boxes which means we know when to order more and can better budget for this cost. It also means that all team members are using the same box for items and it's the most cost effective box.

Additionally, the Cahoot team is amazing to work with. They are organized and have the training expertly set up. They are responsive and always helpful. I look forward to seeing what they come up with next because I know it will be great. I also appreciate their knowledge in the industry and their understanding and leadership on what it takes to meet all the ecommerce and marketplace requirements.

Cahoot will not dissapoint you!

In my 7 years of business, the "partnership" with Cahoot has been the worst business mistake of my career. Stay far away!

They constantly made errors with shipping, i.e a simple 60 piece wholesale order took 2 months to ship when they promised 2-3 days, they also promised they'd be able to use customer supplied labels but then redacted it and we had customers constantly emailing us the wrong products were shipped or missing items.

Finally the worst part is now we want to break away from this scam, move our 6k pcs of inventory, (less than 100 boxes), they're requiring we pay $22,000 USD. It's a 5 hour job to move inventory yet they are pigheaded we must pay that amount to release our property.

They misguided fees in intro calls, saying removal fees are billed as a wholesale order, ($45 an hour) - however they have a hidden fee which they claim entitles them to a $2.99 removal cost + additional BS fees ontop of it.

Good support and always willing to work things out. Very responsive to issues. We appreciate their flexibility and integrity.

Highly recommend this platform. It has truly helped streamline my business. Easy to use. Customer service is second to none!

“Cahoot has amazing technology in addition their large nationwide warehouse network, sort of like Amazon FBA but without the Q4 surcharges, inventory restrictions and hassles. My inventory is received in 2 business days in Cahoot as opposed to waiting for weeks without communication from Amazon. Besides supporting my 2-day deliveries nationwide using economical ground shipping, I can also use the Cahoot shipping software to print all the shipping labels in my own warehouse for my orders that I need to ship out. All the labels come out automatically without any human input which saves me a lot of time and money. The support team is super responsive, competent and GREAT to work with. I am happy to say that Cahoot under promised and over delivered! And, btw their Shopify native integration works well and is super reliable.”