Cahoot Fulfillment

In my 7 years of business, the "partnership" with Cahoot has been the worst business mistake of my career. Stay far away!

They constantly made errors with shipping, i.e a simple 60 piece wholesale order took 2 months to ship when they promised 2-3 days, they also promised they'd be able to use customer supplied labels but then redacted it and we had customers constantly emailing us the wrong products were shipped or missing items.

Finally the worst part is now we want to break away from this scam, move our 6k pcs of inventory, (less than 100 boxes), they're requiring we pay $22,000 USD. It's a 5 hour job to move inventory yet they are pigheaded we must pay that amount to release our property.

They misguided fees in intro calls, saying removal fees are billed as a wholesale order, ($45 an hour) - however they have a hidden fee which they claim entitles them to a $2.99 removal cost + additional BS fees ontop of it.

We have been using Cahoot for our fulfilment for a few months now, and I must say the experience has been truly amazing. Our orders ship the same day, inventory is tracked and managed efficiently, and shipping information is updated correctly. It is saving us a lot of time and resources which would otherwise have gone into setting up our own operations.

We started using Cahoot about three months ago and they have been great to work with -- always trying to provide great service and address any concerns and issues quickly and effectively. We've been very impressed with their shipping performance and communication on status of delivery for packages. It's very helpful to know when a package has run into a delivery problem so that we can be proactive with the situation instead of reactive after a customer contacts us. They also set up a HAZMAT shipping solution to ship our products that contain lithium ion batteries which was a challenge for us with another large 3PL. They do a good job with this and we've had almost no problems so far.

Good support and always willing to work things out. Very responsive to issues. We appreciate their flexibility and integrity.

Very easy integration & top notch service! We switched to Cahoot from a different 3PL and the team has bent over backwards to make the transition easy and seamless. Great personal assistance every day from Jeremy and very quick, reliable shipping from the Cahoot partner warehouse. Highly recommend their service.