Digital Downloads Pendora
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (98)
Anpassen
-
Nach Bewertung
Najmus was very helpful in verifying my store so I can begin selling my digital products. It was quick and easy!
Najmus did a great job almost resolved my issue instantly, thank you Najmus
Simple set up. Thanks, Najmus for fast and excellent customer support. Highly recommend!
Great so far and helpful customer service. Thank you, Gourav.
Excellent communication when checking it was all working well (which I really appreciate). Everything functions as promied and it was super easy to set up! Thank you for creating this app, I am excited to be branching into the world of digital downloads!
It's a pretty good plugin and I like the process of customers receiving the email and being taken to a page where they can see all their downloads under one email.
I did however encounter some scenarios that could be improved:
a customer entered their email wrong so they never received the download email. I had to manually send each file over instead of one product link that contained all files.
The links were pretty long too. I left some feedback and while they can't implement this feature now, it's on their to do list which I appreciate :)
Also i know he meant well but he kept calling me sir even after i signed off and left (she/her) in my message - but no harm, just a little feedback for the support team, thank you! :)
Hi Vauliys,
Thank you for your kind words and for sharing your feedback! 😊 We're happy to hear that you like our app. We truly listen to feedback and are always looking for ways to improve.
We understand the frustration with email mistakes and long links, and we’re working on ways to make things smoother in the future. Also, we appreciate your note about how we address customers, we’ll be more mindful of that!
If there's anything we can do to earn that last star, please let us know! And if we make those improvements, would you be open to revisiting your review? We’d love to give you the best experience possible.
Thanks again for your support!
— Vinitpal (App developer)
I’m already impressed! The setup was super simple, and the features are exactly what I needed. It’s incredibly easy to use, which is a huge plus. I had been using another app before, but it didn’t offer enough access for uploading my digital courses and files. With this app, everything is seamless. Highly recommend!
Najmus was very helpful and quickly checked and verified my shop, and a testing order. Brilliant service! Thank you so much, especially on a Friday afternoon. You're a star!
Amazing app. So good that it is even free. Thanks to Vaishnavi for helping me out with everything. I got everything set up in 5-10 mins. Really easy. Most app have a really difficult guide or connection instruction, but everything was clear. I recommend this app!
Excellent support and smooth setup!
Najmus was incredibly helpful from start to finish. He guided me through the entire process, tested everything manually, and made sure the system worked perfectly.
Highly recommend both the app and the support team – thank you!