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Hard to use - missing info - bad customer support dont use
Hi Tristan,
We genuinely apologize that your experience did not meet our expectations.
We responded to your inquiries regarding mobile image visibility and the required email field, and we'd be happy to assist you further to ensure everything is clear and working as expected.
Please give us another chance—we'd love to help make things right!
If you need further assistance, we'll be happy to personally set up the pop-up you require according to your request.
they say its free u will start using it and after 2000 view they will stop it and say you must subscribe dont know why they just state om shopify it cost something support also tells you its free time wasting
Thank you for your feedback. Our app is free to use, and many customers, including yourself, have utilized it without any initial payment. The app clearly states the 2000-view limit each time you enter, which is visible on every screen.
We aim to provide a transparent and valuable service, and we apologize if our subscription model caused any confusion. Our support team is always here to help clarify any questions.
I appreciate your understanding.
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Hi Álvaro,
I'm genuinely sorry for your trouble with our app and our delayed response. The short delay was due to a rush of new customers, and we appreciate your patience.
Your satisfaction is our priority, and we appreciate your patience.
Best regards,
AdPerfect Support
Not good ....vvgfggggggggggggggggfgggg.offffffffgggggg................. not working well ..........................
I'm sorry to hear you're experiencing issues with our app. Having reviewed your account, we verified that your announcement bar is live and logging both views and clicks. Everything appears to be functioning correctly, which leaves us a bit puzzled as to the exact issue you're facing.
We also tried reaching out to you via email and direct chat to better understand your concern, but unfortunately, we haven't received a response yet.
Can we arrange a time that suits you to discuss this? Please feel free to respond to our attempts at contact or write us directly - we're eager to help.
Thank you for your understanding and patience.
The AdPerfect Support Team.