DO NOT use Sharpspring. Signup requires you to pay $1 to "activate" your account, then they land you on a page that says check your email for your "Invitation email" to finish set up. The email NEVER comes. You have to submit a support ticket. Finally got the email, click on the confirm link, it brought me back to the page telling me to pay $1 to activate my account... Again. This is so f'd up how can you ever depend on them to serve up your ads when they can't even have an account setup that works. Hey Sharpspring keep my $1 and stick it up...
WORST APP EVER! VERY VERY BAD APP! DIDN'T GET ANY SUPPORT I CAN SETUP FACEBOOK DYNAMIC CAMAPGIN "There was a problem saving your ad." Very bad support was sending them video explaining problem weeks ago and still no answer or help i don't know what the problem with this company very bad experience.
I used this app to help me with retargeting ads, they said they would match my ad spend but I never saw it added. They don't respond to support requests, avoid this app. I'd give it zero stars if I could.
We gave it a try, the app didn't work. The support team can’t figure out why and how to fix it. Don't waste your time on this app. We had high hopes, but after few emails the support team just stopped responding and ignored us.
terrible support, terrible app, no results, perfect audience interface is outdated several years, honestly should be banned from Shopify apps.
After my third attempt to publish campaigns I gave up. Fist attempt, needed to change my campaigns settings, not possible with perfect audience interface, I had to ask for a refund to start over again. Second attemp, the same, needed to change ads, no luck with the 90's interface, received a refund to start again, the Third attempt: after 2 days of paying and setting my campaigns, no impressions, no clicks, contacted support and blamed my theme and asked to install a code fix (they never explained where) had to ask for a refund.
0 Impressions in a week. What a joke useless devs. Free trial is also a gimmick useless. I thought i would get sales but no the app is flawed. They only collect your data
Hi there, Ryan here from the Perfect Audience team. I wanted to reach out and see if we can help get your free trial campaign up and running. We are sorry you are having a bad experience and want to see if we can help turn it around.
Please email firstname.lastname@example.org or respond to the email we sent you. Thanks!