Permut: AI Customer Feedback

Understand your customers without boring surveys

Permut replaces traditional surveys with AI agents that engage customers in natural, personalized conversations. They speak in your brand’s voice and collect real-time insights across channels like WhatsApp, email, web, phone and beyond. From first purchase to cart abandoned to repeat order, Permut helps you uncover what your customers really think and why they leave, stay, or buy again. Install in minutes and prevent poor experiences, boost retention, and increase customers’ lifetime value.

• Trigger feedback journeys to uncover what your customers think, feel, and need
• Engage customers on WhatsApp, email, web, phone and beyond
• Get real-time, actionable insights through natural conversations
• Built with your brand’s values, tone of voice, and knowledge
• Integrate easily with your current stack