Personal Discount , 63 則評價
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"60% of the time, it works every time."
Every once in a while it randomly does not generate a code for a customer, then they see no code in the automated email I send them, they email me, and I have to take time out of my day to manually generate a code for them. And that's just the customers that DO email me back. I have no idea how many sales I'm missing out on because it doesn't generate the code, but the customer doesn't bother emailing me.
Support said they'd investigate it and get back to me, but it's been almost a week and still no resolution.
It's great. I needed some help and Lukasz got back to me right away. It's working perfectly with MailerLite.
It was quick to solve the issues I had. Mr. Dominik even investigated the compability with another application. He was awesome.
Great idea, except it doesn't work. Received many customer complaints. ................................. EDIT: and no response from their customer service despite the note from them below.
I'm sorry that you had a bad experience with our app. Please send some details of the customer complaints to support@personaldiscount.me. We'll do our best to solve the issue.
EDIT:
There must be a problem with the email exchange. We haven't received any message from you. We even sent an email to the store owner (s...a@adeptcosmetics.com) yesterday, almost immediately after receiving the review, but also haven't got any response. I've just tested that our support email works fine. How can we reach you via a different channel? You can also reach us via messenger on https://www.facebook.com/solvenium/. We really want to resolve the the issue.
It works!! Excelent client attention
Personal Discount is a spectacular app! Super easy to instal and very user-friendly. Customer service is equally amazing. Lukasz is very responsive and worked with me personally to resolve any issues I had. Considering that he's based in Europe and I'm in LA, the fact that he signed onto a video chat so late at night for him exemplifies tremendous character.
Highly recommend!
Works perfectly and Lukasz has been really helpful and quick to reply to any questions. Great solution if you're sending out new subscriber discount codes
Our shop has had a really positive experience with Personal Discount. Set up is easy and the app just works — you can truly set it and forget it. Mailchimp integration is smooth as butter. Pricing model is very reasonable and communication with the developer has been great. Overall, we highly recommended this app.
This app is made of pure magic stuff! It's absolutely fantastic and solves a problem that we'd had for years. No more generic discount codes for customers signups! Used in conjunction with the Out of the Sandbox theme pop up registration form and Mailchimp - great support from Lukasz too. If there's only one app in your Shopify backend then make sure it's this one :)
Superb app. Easy to install and just let it do it's thing. Saved so much time. Great service too if there's any problem.