Rezensionen (38)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 66 % der Bewertungen sind 5 Sterne
  • 16 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
7. August 2024

The app has a good range of functions at a fair price/performance ratio.

We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area.

To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution.

But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.

Easetic Cosmetics
Deutschland
9 monate mit der App
Identixweb Limited hat geantwortet 13. August 2024

Thank you for your detailed and honest feedback! We're glad to hear that you're satisfied with the range of functions and pricing of the app. We sincerely apologize for the initial frustrations you experienced with the font and CSS issues.
Your concerns were valid, and we're happy our support team was able to address and resolve them for you and others. Your rating means a lot to us, and we're committed to ensuring that your experience remains positive moving forward.
Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance!

10. Juli 2024

App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.

Quickbitz
Australien
20 tage mit der App
Identixweb Limited hat geantwortet 17. Juli 2024

Thank you for your feedback! We're glad to hear that you think the app looks good and that our customer service was awesome. We're here to help you every step of the way, so if you have any questions or need further assistance as you continue testing, please don't hesitate to reach out!

9. September 2024

This is an amazing app - it is meeting all my requirements for doing wholesale.

JARE CANDLES
Vereinigte Staaten
16 tage mit der App
Identixweb Limited hat geantwortet 16. September 2024

Thank you for your feedback! We’re thrilled to hear that the app is meeting all your requirements for wholesale.
If you need any further assistance, feel free to reach out!

28. Juli 2024

This is the app.
Great customer service. Super fast, super helpful!!

Brownlee Press
Vereinigte Staaten
Ein tag mit der App
Identixweb Limited hat geantwortet 1. August 2024

Thank you for your fantastic review! We're thrilled to hear that you think our app is great and that our customer service team was super fast and helpful.
If you need any further assistance, please don't hesitate to reach out. We appreciate your support!

28. Mai 2024

We just downloaded and installed the Wholesale B2B and D2C pricing app for our shopify store. We had some questions on how to achieve a few things. We had a short call with Hemadri who explained things adequately and sorted out our issues quickly. Thanks Hemadri!

lph.yoga
Deutschland
7 tage mit der App
Identixweb Limited hat geantwortet 31. Mai 2024

Thank you for your review! We're delighted to hear that Hemadri was able to assist you with your questions and resolve your issues quickly.
We're glad you're enjoying the Wholesale B2B and D2C pricing app for your Shopify store. Thanks for choosing our app!

31. Mai 2024

Very good application, and very complete in its operation and easy to use.

HERBACOL
Kolumbien
2 monate mit der App
Identixweb Limited hat geantwortet 10. Juni 2024

Thank you for your positive feedback! We're thrilled to hear that you find our application very good, complete in its operation, and easy to use.
If you have any questions or need further assistance, feel free to reach out. We're here to help!

1. Mai 2024

The user interface is clean and functional, though it could benefit from some enhancements to make navigation even more intuitive.

Baby Bloom
Vereinigte Staaten
3 monate mit der App
Identixweb Limited hat geantwortet 31. Mai 2024

Thank you for your valuable feedback! We're glad to hear that you find the user interface clean and functional. Your input is valuable to us as we continue to make improvements.

12. Juni 2024

nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this

bulkifyDE
Deutschland
Etwa eine stunde mit der App
Identixweb Limited hat geantwortet 14. Juni 2024

We do not run or are tied up for showing any adds in our app nore on your website. So It can be some related to your browser stored cookies or are populated based on previous searches. But to be sure it's not from our app.

Also, We are happy to review and setup up the app for your store if that was the only concern you had for uninstalling our app.

Here is the meeting link: https://calendly.com/manoj-prajapati/30min

11. Juni 2024

Free plan is useless.

Ingredients Group
Deutschland
Etwa eine stunde mit der App
Identixweb Limited hat geantwortet 12. Juni 2024

Hello there,
➝ Thank you for your feedback. We’re sorry to hear that you found the free plan unsatisfactory.
➝ Could you please provide more details about the issues you encountered?
➝ Our app’s free plan is intended for use by Shopify partner stores with full access to all features. For stores on a paid Shopify plan, we offer a 14-day free trial to explore the app’s capabilities.

Bearbeitet am 24. Januar 2024

24/01/2024. This app has been a rollercoaster of ups and downs.

When I first downloaded the app in Autumn 2023, it did not work for an extended period of time whilst I was paying for it. Customer service was initially poor until my complaint got through to Hemadri, who has been excellent throughout. Hemadri has been responsive, kind and quick to try and get the issues resolved.

However, there are a lot of issues. I have lost count the number of times the app has not worked. I need custom pricing for each of my customers for the same product. This custom pricing often fails to apply once the customer gets through to checkout.

I had an issue last week which was initially said to be working fine before it was resolved and then this week, I had the same checkout issues but on mobile IOS, which caused further issues. The app is unfortunately not reliable at this point of time and I would not rely on the product if you will be having large numbers of customer orders.

Although, I do believe the app will eventually be reliable, they do attend to the issues and make an effort to resolve them, despite there being endless issues. For the time being, I will continue to use this app in hopes that it will function better as the customer service from Hemadri has been fantastic. When the app works it is a great addition to the website and really does help with businesses in the B2B market.

The Trent Cheese Company
Vereinigtes Königreich
4 monate mit der App
Identixweb Limited hat geantwortet 28. Dezember 2023

Thank you for updating to 5 stars!
We're glad Hemadri and our team could resolve all app issues promptly. Your reimbursement and assurance of quick resolution for any future issues mean a lot.
We appreciate your trust!