Tone SMS Marketing

Tone SMS Marketing

by Tone SMS Marketing

Launch SMS Campaigns + Recover Carts + Automate Conversations

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (1)

All reviews

1 - 10 of 205 reviews

Matador Meggings

Great customer service and the agents are doing a great job. The tool/platform is also visibly improving as the time goes by. I see great ROI.

Bay Smokes

The Tone Team has been great! They are super responsive and very professional! They have made my days run so much smoother!

New Republic

The tone team has been great to work with! Set up went smoothly, they quickly absorbed all the necessary information and have been attentive at listening to our feedback and providing quality communication to our customers.

Alala

The Tone Team truly takes our customer service to the next level! They offer a great line of communication between themselves, our team, AND our customers.

Be Cool Solutions

Great product and team. Really helped me offload more of our day-to-day work! Look forward to continuing using their services.

GunSkins

We shopped around for a SMS solution and we found that most options only offered automated texting. Tone's ability to bring in a live human was a game changer and significantly reduced the number of email inquiries we receive. It's surprising how many people dismiss the information on our website and FAQ, but having Tone's team brought up to speed and constantly adding to their knowledge base, we are happy with the level of service they provide to our customers, both pre and post purchase. The abandoned checkout and live support are the primary avenues we pursue in Tone but we are now looking into sending campaigns since we finally crossed 10K subscribers within the first three months. We're excited to fully utilize Tone and all its features! The ROI is there!

Eight Sleep

Great support and high quality responses from the team to any customer questions. Turnkey implementation that surprised me with how easy it was + a very responsive and hard working team that helps us move quickly.

DODOcase, Inc.

So simple to install and start using. The Customer Service has been outstanding! We highly recommend!!

Developer reply

March 31, 2021

Thank you DodoCase team!

-Amanda

SUPER73

Tone has been a major asset to our company and proven to contribute to growth in sales while providing a stellar customer experience. The team is quick to learn and apply new knowledge in their conversations. Communication with our internal team is flawless!

Developer reply

March 30, 2021

Firm believers that growth in sales is a long tail effect of stellar customer experience! Thanks for being such a great customer, Super73 team!

-Una

JAXXON

We've been using Tone for the past 6 months and have been overly impressed. The Tone team is great to work with, very responsive, and guaranteed to level you up quick!

Developer reply

March 30, 2021

Guaranteed level up!! Great review, thanks team Jaxxon!

-Aleena

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