Sales accounting is inaccurate. I dislike the fact that you can't send instant messages on the same day. The earliest you can schedule messages for are next day. Highly inconvenient. They've been charging us commissions on orders that haven't even gone through!
--- UPDATE:
The management offered a 2 month refund based on my complaint. Thanks! Having the ability to send instant texts would still be great instead of scheduling a day prior. Otherwise it's a good app.

I really like this app, and it helps when you aren't available 24/7. I would like to see demos made available to show how to use all of the features correctly so that you don't have to ask support everything, but they are very helpful.