I have been using this app for shopping cart retargeting. It has been great so far. Works really well in terms of software and conversion itself. The customer service team is also really responsive and helpful.
Glad to hear it! Let us know how else we can support!
Tone brand support is absolutely amazing. Very responsive and hands on. Definitely one of the most responsive vendors I have ever worked with!
We really appreciate the kind words! Please let us know how we can continue to support your business as it grows :)
It is easy to use and I am glad that unlike some other apps they have a free version for start up stores. The customer support is very prompt as well. I recommend them.
Glad to hear the service has been seamless! Please let us know how we can keep improving.
Lume Cube, Inc.
Tone is leading the charge on SMS marketing. We've seen amazing results using their app on our website. Not only is their product top-notch, but their customer support is also all-time. I'm not sure where they find these people but they're doing it right!
great app, great team. painless setup up. 165 x ROI, with live text, abandoned check out flows, and campaign capabilities. Now just waiting for the automation piece, this is an awesome investment for any Shopify store owner.
We have absolutely loved using this for our company. Not only are the messages personalized for the customers, but they also feel genuine. The team does a great job of listening to their users and making positive changes to the platform to continue to help businesses like ours grow with SMS. Overall cannot imagine us using anything else!
The Great PNW
Imagine going to Applebees and ordering the spinach and artichoke dip for $12 but then the waitress asks if you want a free BJ under the table while you wait. The waitress is actually TONE and you are actually your business. That's how great TONE is!
I set this app up to start collecting phone numbers for the future, and didn't realize the actual abandon cart service was turned on, started making sales on accident. Amazing
Great app for helping drive mobile conversions, creates a great customer experience and helps us connect with our customers on a deeper basis!
Tone is amazing and is a great addition to help with converting abandon cart customers to text campaigns. The team at Tone is super amazing and everything from set up at the beginning to even small questions they jump on a call immediately to help out/discuss. The numbers don't lie and even when we were unsure if this would work it exceeded our expectations within the trial time frame. Great app and team behind it!