Recover More Orders
Tone uses AI and expert live agents to recover more checkouts. We find out why your shopper didn't buy, then solve their need!
Drive Revenue With Campaigns
Turn texting into your highest-performing direct response marketing channel with our two-way, human-driven campaigns.
Capture SMS Subscribers
With Pop-ups and LiveText, it’s easy to grow a list of SMS subscribers that you can build trust and loyalty with over time.
Om Tone SMS Cart Recovery
What is Tone?
Text your customers like a human. Tone (previously SaveMySales) helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS platform gives you the power to run two-way conversations at scale.
Shoppers don't want more marketing automation. They have questions, and just want a human to text them the answers.
Tone initiates real conversations that lead to higher conversion, increased order size, and higher lifetime value.
The Magic of Tone
Our secret: real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.
How it Works
- Recover More Abandoned Checkouts
With Tone, you get a team of real people who text the people who abandon their checkout. By engaging and educating via text, we convert sales that otherwise would be lost.
- Drive Revenue With SMS Campaigns
Turn SMS into your highest-performing channel.
"We tried other SMS solutions, but customers wouldn't get a response. With Tone, we optimize our customer experience and sales." - McKenzie Hagan, VP Marketing at USUAL Wines.
- Build A List Of SMS Subscribers
With Pop-ups, it's easy to grow a list of subscribers that you can build trust and loyalty with over time.
- Increase Conversion With Live Text
Your customers have questions while they are shopping on your site. With our LiveText feature, your customers can text our team from their phone while they are shopping. Our team will engage them until they are ready to purchase.
- Segmentation and Targeting
Tone makes it simple to segment your customers based on actions they've taken in the past.
Our SMS conversations with your customers will give you powerful insights to what makes your customers come back to buy over and over.
The Most Flexible Pricing for Maximizing Your ROI
- Recommend Plan
We’ll build you a plan allowing you to use all of our conversational SMS features. We'll determine this plan based on the volume of customers visiting your store.
- Custom Plan
Don't want to use all of our features? You choose the plan you need to suit your business needs perfectly.
With the pay-as-you-go plan, you will pay only for the messages you use (no plan needed), but at a slightly higher cost per message.
- Shopify and Shopify Plus Integration
Tone Messaging integrates seamlessly with stores of all sizes. Your dedicated account manager will reach out a few minutes after you install the app!
Kan integreres med
Gratis at installere
Get SMS sales free for 14 days! After that as low as $.023 per message. 5x ROI guaranteed.
Not only is Tone helping us recover abandon carts like crazy, it also provides world-class customer service to our customers. In the last 30 days we've seen 23x ROI. Our customers now get responses within minutes instead of waiting a day for an email reply. I was skeptical about SMS before, but now I'm fully converted. Sales team (shout out to Kevin) also really responsive and helpful with follow-up calls.
Amazing ROI! Hopefully we can continue to drive that up ;) Let's keep delighting your customers with fast replies!
Our decision to implement Tone has been one of the very best we've ever made. We use tone for cart recovery and campaigns, as well as crucial part of our well-known Mythical Customer Care strategy. Una, Aleena and the rest of our Tone team are stellar! We're looking to see how they might also pick up our webchat support as well, hopefully sooner than later .... ;)
Great to hear - We've enjoyed getting to know you, your customers and your brand!
The team at Tone has been amazing. We had to move our SMS over from a separate email provider and they have been fantastic at making time for us with meetings and providing endless support. We've also seen fantastic ROI. Highly recommend!
All great things! Thanks team Unbound :)