Tone SMS Marketing

Tone SMS Marketing

da Tone SMS Marketing

Launch SMS Campaigns + Recover Carts + Automate Conversations

4.9 de 5 estrelas(190 avaliação)

Capture SMS Subscribers

With Pop-ups and LiveText, it’s easy to grow a list of SMS subscribers that you can build trust and loyalty with over time.

Drive Revenue with Campaigns

Turn texting into your highest-performing direct response marketing channel with our two-way, human-driven campaigns.

Recover More Orders

Tone pairs AI with expert live agents to recover more abandoned checkouts. We find out why your shopper didn't buy, then solve their need!


Sobre Tone SMS Marketing

Tone Texts with Your Customers and Closes Sales

Text your customers like a human. Tone helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS marketing platform gives you the power to run two-way conversations at scale.

We want you to be successful. Brands who see the most value see at least 10,000 visitors a month to their website.

The problem is simple. Shoppers don't want canned, robotic messages. They have questions, and just want a human to text them the answers so they can make decisions quickly about where to spend their money. Unfortunately, personalized customer service like this can be costly and time consuming to implement yourself.

That’s where Tone comes in. We initiate real conversations that lead to higher conversion, increased order size, and higher lifetime value so you can focus on building your brand.

Our secret - real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.

Install Quickly

  • 15 min install means you are up and running quickly
  • Our simple and straightforward onboarding walks you through each step
  • Learn from the first conversation - Tone gives you powerful insights into what makes your customers come back to buy over and over

Build Your SMS Subscriber List

  • Easily grow a TCPA compliant SMS subscriber list that you can build trust and loyalty with over time
  • Create pop ups for quick SMS opt-ins
  • Activate different opt-out messages to match your brand’s voice and reduce churn
  • Segment your customers based on actions they've taken in the past

Drive Revenue with SMS Campaigns

  • Turn SMS into your highest-performing channel by sending SMS campaigns that enable customers to reply back
  • Send customized SMS and MMS campaigns with ease
  • Include images, gifs, and emojis to help set the right tone for your brand
  • Schedule campaigns to go out at the right time for your customers
  • Leverage Smart Send to prevent customers from receiving too many messages

Increase Conversions with Live Text

  • Provide a number that your customers can easily “tap to text” right from their smartphone, to ask questions and get answers lightning fast
  • Build personal relationships with visitors until they are ready to purchase
  • Convert up to 14% of customers realize higher LTV with a dedicated conversational channel

Recover More Abandoned Checkouts

  • Leverage a team of real customer service agents that text the people who abandon their checkout
  • Convert sales that otherwise would be lost
  • Review replies and easily send feedback to our agents

Shopify & Shopify Plus Integration

Tone integrates seamlessly with Shopify and Shopify Plus stores.

Integração com

  • Kustomer,
  • Klaviyo,
  • Zendesk,
  • Gorgias,
  • Recharge,
  • Flow

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 14 dias

FREE 14 DAY TRIAL

Grátis para instalar

Completely free during your trial

  • Segmentation

  • Checkout Recovery

  • Live Service Agents

  • Two-Way Replies

  • Campaigns

  • Integrations

  • Advanced Analytics

Starter Plan

$9/mês

$.014 SMS, $.035 MMS, $0.747 Intelligent Replies

  • Everything included from your trial period

  • 5x ROI Guaranteed

  • No SMS Carrier Fees

Growth Plan

$129/mês

$0.009 SMS, $0.028 MMS, $0.485 Intelligent replies

  • Everything included in the starter plan

  • Free Live Text Number

  • Dedicated Account Manager

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.9 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    97% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    1% das avaliações são de 4 estrelas
    (2)
  • 3 de 5 estrelas
    1% das avaliações são de 3 estrelas
    (1)
  • 2 de 5 estrelas
    1% das avaliações são de 2 estrelas
    (1)
  • 1 de 5 estrelas
    1% das avaliações são de 1 estrelas
    (1)

Avaliações mais recentes

Fowl Depot

Tone partner with Shopify have some of the best customer service team . Had a few issues but it was mainly because I didn't understand part of the system together they walked me trough and explain in great detail now my store is set up just the way I wanted and could of not being any happier . My store is growing everyday and I been able to keep my customers just as happy thanks to tone and Shopify .

Resposta do desenvolvedor

2 de março de 2021

Glad we were able to you get your issues worked out, and that the app is performing the way you want it to! Let's keep that growth going!

-Amanda

VITAE Glass

Customer service is amazing just like the services that they provide. They respond timely and have helped us capture so many abandoned carts. It's amazing how a live person replies every message, not sure how they do it but they manage to get to know our products pretty well, well enough to provide a good experience for the end user. Would highly recommend this app if you're looking to convert more sales.

Resposta do desenvolvedor

26 de fevereiro de 2021

More sales, great support, magical replies! Glad to hear our team is delivering on these things for your awesome brand :) Please let us know how we can continue to support you.

-Kyle

Plate Crate

Tone completely changed the nature of my business. We went from struggling to get back to customers to instantly getting back to them 24/7. It feels like every Tone employee working on my business actually works for me and not Tone. We just keep seeing our ROI improving the more we work together. Highly recommend for any ecommerce store, and incredible way to scale.

Resposta do desenvolvedor

16 de fevereiro de 2021

We love Plate Crate! So happy to read about the value your business is getting from the app. Keep the feedback coming!

-Amanda