Recover More Orders
Tone uses AI and expert live agents to recover more checkouts. We find out why your shopper didn't buy, then solve their need!
Drive Revenue With Campaigns
Turn texting into your highest-performing direct response marketing channel with our two-way, human-driven campaigns.
Capture SMS Subscribers
With Pop-ups and LiveText, it’s easy to grow a list of SMS subscribers that you can build trust and loyalty with over time.
About Tone SMS Cart Recovery
What is Tone?
Text your customers like a human. Tone (previously SaveMySales) helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS platform gives you the power to run two-way conversations at scale.
Shoppers don't want more marketing automation. They have questions, and just want a human to text them the answers.
Tone initiates real conversations that lead to higher conversion, increased order size, and higher lifetime value.
The Magic of Tone
Our secret: real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.
How it Works
- Recover More Abandoned Checkouts
With Tone, you get a team of real people who text the people who abandon their checkout. By engaging and educating via text, we convert sales that otherwise would be lost.
- Drive Revenue With SMS Campaigns
Turn SMS into your highest-performing channel.
"We tried other SMS solutions, but customers wouldn't get a response. With Tone, we optimize our customer experience and sales." - McKenzie Hagan, VP Marketing at USUAL Wines.
- Build A List Of SMS Subscribers
With Pop-ups, it's easy to grow a list of subscribers that you can build trust and loyalty with over time.
- Increase Conversion With Live Text
Your customers have questions while they are shopping on your site. With our LiveText feature, your customers can text our team from their phone while they are shopping. Our team will engage them until they are ready to purchase.
- Segmentation and Targeting
Tone makes it simple to segment your customers based on actions they've taken in the past.
Our SMS conversations with your customers will give you powerful insights to what makes your customers come back to buy over and over.
The Most Flexible Pricing for Maximizing Your ROI
- Recommend Plan
We’ll build you a plan allowing you to use all of our conversational SMS features. We'll determine this plan based on the volume of customers visiting your store.
- Custom Plan
Don't want to use all of our features? You choose the plan you need to suit your business needs perfectly.
With the pay-as-you-go plan, you will pay only for the messages you use (no plan needed), but at a slightly higher cost per message.
- Shopify and Shopify Plus Integration
Tone Messaging integrates seamlessly with stores of all sizes. Your dedicated account manager will reach out a few minutes after you install the app!
Free to install
Get SMS sales free for 14 days! After that as low as $.023 per message. 5x ROI guaranteed.
Most recent reviews
Aromadonna Perfumes UK
The app is great, and the team are very dedicated to ensuring that you are satisfied, we recommend you try this app.
Thank you for all the feedback you've provided us over the last couple of weeks, and for the great review!
Subscribed to this app and uninstalled it the next day since I had found a better app for my needs. Did not use the app, did not send any campaign and still got charged for a whole month, they refused to refund. I will definitely not try it again.
Hey there, thanks for posting your feedback here. Our team has reached out with a few questions for you in order to make this right! We're committed to making this a 5 star experience for all of our clients so please be sure to get back to our team so we can continue to improve. Thanks!
I’m loving this app keep up the good works guys the smart responses to my customers is awesome and I’ve gotten more sales because of it. Thank you
Awesome to hear the responses have been on point! Let us know how we can continue to support!