What is Tone?

Text your customers like a human. Tone (previously SaveMySales) helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS platform gives you the power to run two-way conversations at scale.

The Problem

Shoppers don't want more marketing automation. They have questions, and just want a human to text them the answers.

Your Opportunity

Tone initiates real conversations that lead to higher conversion, increased order size, and higher lifetime value.

The Magic of Tone

Our secret: real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.

How it Works

• Recover More Abandoned Checkouts

With Tone, you get a team of real people who text the people who abandon their checkout. By engaging and educating via text, we convert sales that otherwise would be lost.

• Drive Revenue With SMS Campaigns

Turn SMS into your highest-performing channel.

"We tried other SMS solutions, but customers wouldn't get a response. With Tone, we optimize our customer experience and sales." - McKenzie Hagan, VP Marketing at USUAL Wines.

• Build A List Of SMS Subscribers

With Pop-ups, it's easy to grow a list of subscribers that you can build trust and loyalty with over time.

• Increase Conversion With Live Text

Your customers have questions while they are shopping on your site. With our LiveText feature, your customers can text our team from their phone while they are shopping. Our team will engage them until they are ready to purchase.

• Segmentation and Targeting

Tone makes it simple to segment your customers based on actions they've taken in the past.

• Insights

Our SMS conversations with your customers will give you powerful insights to what makes your customers come back to buy over and over.

The Most Flexible Pricing for Maximizing Your ROI

• Recommend Plan

We’ll build you a plan allowing you to use all of our conversational SMS features. We'll determine this plan based on the volume of customers visiting your store.

• Custom Plan

Don't want to use all of our features? You choose the plan you need to suit your business needs perfectly.

• Pay-As-You-Go

With the pay-as-you-go plan, you will pay only for the messages you use (no plan needed), but at a slightly higher cost per message.

• Shopify and Shopify Plus Integration

Tone Messaging integrates seamlessly with stores of all sizes. Your dedicated account manager will reach out a few minutes after you install the app!