Tone SMS Cart Recovery

Tone SMS Cart Recovery

by Tone SMS Marketing

We text with your abandoned carts and recover 2x more sales.

4.8 of 5 stars(185 reviews)

Recover More Orders

Tone uses AI and expert live agents to recover more checkouts. We find out why your shopper didn't buy, then solve their need!

Drive Revenue With Campaigns

Turn texting into your highest-performing direct response marketing channel with our two-way, human-driven campaigns.

Capture SMS Subscribers

With Pop-ups and LiveText, it’s easy to grow a list of SMS subscribers that you can build trust and loyalty with over time.

About Tone SMS Cart Recovery

What is Tone?

Text your customers like a human. Tone (previously SaveMySales) helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS platform gives you the power to run two-way conversations at scale.

The Problem

Shoppers don't want more marketing automation. They have questions, and just want a human to text them the answers.

Your Opportunity

Tone initiates real conversations that lead to higher conversion, increased order size, and higher lifetime value.

The Magic of Tone

Our secret: real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.

How it Works

  • Recover More Abandoned Checkouts

With Tone, you get a team of real people who text the people who abandon their checkout. By engaging and educating via text, we convert sales that otherwise would be lost.

  • Drive Revenue With SMS Campaigns

Turn SMS into your highest-performing channel.

"We tried other SMS solutions, but customers wouldn't get a response. With Tone, we optimize our customer experience and sales." - McKenzie Hagan, VP Marketing at USUAL Wines.

  • Build A List Of SMS Subscribers

With Pop-ups, it's easy to grow a list of subscribers that you can build trust and loyalty with over time.

  • Increase Conversion With Live Text

Your customers have questions while they are shopping on your site. With our LiveText feature, your customers can text our team from their phone while they are shopping. Our team will engage them until they are ready to purchase.

  • Segmentation and Targeting

Tone makes it simple to segment your customers based on actions they've taken in the past.

  • Insights

Our SMS conversations with your customers will give you powerful insights to what makes your customers come back to buy over and over.

The Most Flexible Pricing for Maximizing Your ROI

  • Recommend Plan

We’ll build you a plan allowing you to use all of our conversational SMS features. We'll determine this plan based on the volume of customers visiting your store.

  • Custom Plan

Don't want to use all of our features? You choose the plan you need to suit your business needs perfectly.

  • Pay-As-You-Go

With the pay-as-you-go plan, you will pay only for the messages you use (no plan needed), but at a slightly higher cost per message.

  • Shopify and Shopify Plus Integration

Tone Messaging integrates seamlessly with stores of all sizes. Your dedicated account manager will reach out a few minutes after you install the app!

Integrates with

  • Kustomer,
  • Klaviyo,
  • Zendesk,
  • Gorgias,
  • Recharge,
  • Flow

Media gallery



Free to install

Get SMS sales free for 14 days! After that as low as $.023 per message. 5x ROI guaranteed.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    97% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

Aromadonna Perfumes UK

The app itself is good, it's the billing that stings businesses, they absolutely overcharge through the nose on campaigns, and for every text sent responding to customers after a campaign is sent, they are forever hurting your pocket, you need to restructure your whole billing set up to support what is a good app, by the way, I'm currently using an app that is much better, and nowhere near the cost.

Developer reply

January 11, 2021

Thank you for posting your feedback! We really appreciate learning about what's working and what's not working for you. Totally understand your frustration here. Oddly, we're working to improve our billing system and plan to launch some huge updates soon! Our team will be in touch soon to get this sorted. Thanks!



Subscribed to this app and uninstalled it the next day since I had found a better app for my needs. Did not use the app, did not send any campaign and still got charged for a whole month, they refused to refund. I will definitely not try it again.

Developer reply

January 11, 2021

Hey there, thanks for posting your feedback here. Our team has reached out with a few questions for you in order to make this right! We're committed to making this a 5 star experience for all of our clients so please be sure to get back to our team so we can continue to improve. Thanks!



I’m loving this app keep up the good works guys the smart responses to my customers is awesome and I’ve gotten more sales because of it. Thank you

Developer reply

December 21, 2020

Awesome to hear the responses have been on point! Let us know how we can continue to support!