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The app is spot on for providing apt recommendations to buyers. The customer service is also on point with fast & effective responses!
Hello Arbaaz,
Thank you for this review, very much appreciated! We enjoy working with you and hope that our collaboration will continue to help your sales grow in the upcoming months.
Best regards
Ilke from Customer Success Team
Highly recommend! Worked well for our site and overall was very pleased with the customer service- the team was quick to reply and provided detailed answers when necessary. The team was also very flexible in implementing custom edits to the product blocks, as well as setting up A/B testing.
I love this app. It helps show off recommended products and I can customize what it shows to my customers. The pricing is very fair, if you don't get much traffic it doesn't cost too much. If your website gets a lot of views then naturally it'll charge more. I always wanted a feature on my website where it suggested products and it does exactly that. The editing program is straight forward and easy to use. If I ever have any questions I know they're very responsive. Thanks for an awesome app! :)
Personalization app has been great so far!! We are able to set different recommendations at various levels of the website to help the customers see more of the products they like. The support team is fast and helpful when you have questions/glitches! I definitely recommend this app for anyone looking to implement a personalized touch to the website.
A great, simple to use app that automatically populates recommendation and related product widgets. The support and communication from the team is excellent. The analytics seem to be great too, so you can see the benefits of the app. My only downside is that it is expensive. We have found from our trial period that we are getting a 2.5x ROI. I am hoping to see that improve over the next few months or we may have to reconsider.
a pretty good app would def recommend for a try!
This app has a lot of onboard options already but we contacted their support team to create a custom recommendation feature which they did in 24 hours. Ali, the Technical Support Manager has been a great help!
Dear Jonathan,
Thank you for this great review!
We are glad to hear that you are happy with the support you received. We'll be here if you need any other help.
Best Regards
Ilke
This app is amazing, their team is great, and the way it makes my store look is wonderful. Simple as that. I've been looking for some way to display recommended products on various pages for a while now, and Personalized Recommendations is the perfect fit! The app's algorithm recommends items which are similar to what is being looked at, and many features are customizable in order to integrate in the best possible way with your store. Plus, their customer service team is excellent! They helped me set everything up just the way I like it, answered all of my questions, and were very kind and professional throughout the entire process. I am very happy that I decided to go with them for my store's needs. I definitely recommend them!
Hello Michael,
Thank you very much for this amazing review!
We are glad that we could help. Please let us know when you need support. Happy to be working with you :)
Best regards
Ilke from Customer Success Team
A really great, moderately priced app with an excellent support team. A month in and we are really satisfied with both the results and help received when required!
We are using Personalized Recommendations as our primary recommendation engine, and it has increased the number of orders with multiple products by 30% since we started using it.
There are interesting features we are still exploring for automated emails.
The Perzonalization team is super helpful and responsive, we strongly recommend them!
Hello Floriane;
Great to hear that you are happily using Perzonalization :)
Automated emails is a feature we are also excited about.
Let's keep on growing Hiver, the honey beer's sales!
Best regards
Ilke from Customer Support