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Great app with fantastic customer service. The team were happy to help me with my requests for which I'm very appreciative. Also like their email to customers feature. Very useful!
Hello Gladys,
We are glad to hear that you are happy with the app and the support you received :)
Please let us know if you need any other support on the way.
Best regards,
Ilke from Customer Success Team
Great app and design !Easy to set up and with many customization options. Fast and responsive assistance.
Paolo, great to hear that! We are happy we could assist you. Please let us know if you need any other help.
Best regards
Ilke from Customer Success Team
Fantastic app! I got it and in a few minutes, product recommendations started appearing on my site. I’d recommend it to every Shopify store.
I was recommended this app and installed it on my loose-leaf tea website, its easy to use, test and launch. I had a few hiccups with my browser blocking the pop-up on certain pages and implementing it on all of my collection pages as it defaults to one collection page but I jumped on their customer support and had everything fixed within 24-hours. They were super helpful and now its all working smoothly!
My only recco would be for the app to support the pop-up or slide-out cart pages as those are common on peoples website and would be very beneficial to have on those. Also, during check-out to attempt a last minute up-sell.
Hello Cassandra,
Thank you for your review!
Great to hear that you are happy with the app and the support you received. We do appreciate your suggestions, which gave us a food for thought. We'll be considering those features in our product roadmap.
Cheers,
Ilke from customer success team
The app i snot showing in my store and my trial is about to expire. I need help and sent emails but no help. Please help. I really want to use this app.
Hi Nichole, very sorry about this. We received your support ticket during the weekend and we were off. We have already answered your email but haven't yet received your reply. We will be happy to help you fixing this problem, please let us know.
Great app with excellent support. I needed a way to specify specific related products at a product level and this allowed me to do it. The support is also very responsive and friendly and solved my issue on first attempt.
Would recommend.
We are glad to hear that you are happy with Perzonalization :) Please let us know if you need any other support from our side.
Best regards.
Ilke from Customer Success Team
Really nice app. Looks clean and professional, works like a charm. I just don't like how you have to pay more because you have more views (whether customers engage or not.) I don't mind paying for apps that add value to my store, but I prefer one set price so I don't have to monitor usage. Switched to another app that's $3.99/mo with no caps and more specific customization.
the customer service definitely not helpful if you were asking how to delete their code, not just simply delete from the shopify panel, that is the first thing we will do.