Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 4, 2021

The app is spot on for providing apt recommendations to buyers. The customer service is also on point with fast & effective responses!

PropShop24.com
India
About 4 years using the app
Perzonalization replied January 5, 2021

Hello Arbaaz,
Thank you for this review, very much appreciated! We enjoy working with you and hope that our collaboration will continue to help your sales grow in the upcoming months.
Best regards
Ilke from Customer Success Team

May 9, 2018

a pretty good app would def recommend for a try!

Multilingualbooks
United States
About 2 years using the app
December 27, 2019

Highly recommend! Worked well for our site and overall was very pleased with the customer service- the team was quick to reply and provided detailed answers when necessary. The team was also very flexible in implementing custom edits to the product blocks, as well as setting up A/B testing.

CALPAK
United States
About 2 years using the app
January 9, 2019

Really pleased with service. First of all I like that I can make appointment and talk with somebody in person, ask the questions straight and get guided through. Also the layout on my web was bit off. That was fixed in less than 24h. Thank you Ilke!

Lifelong Wanderer
Norway
About 2 years using the app
Edited March 8, 2019

I love this app. It helps show off recommended products and I can customize what it shows to my customers. The pricing is very fair, if you don't get much traffic it doesn't cost too much. If your website gets a lot of views then naturally it'll charge more. I always wanted a feature on my website where it suggested products and it does exactly that. The editing program is straight forward and easy to use. If I ever have any questions I know they're very responsive. Thanks for an awesome app! :)

Twootie Tarte
United States
Over 1 year using the app
December 3, 2018

Review written after 2 weeks of use :

The app is easy to set up, it works well and the customer service is fast and helpful, what else? The better we do, the better they do... So you can tell they are motivated and trying to help you do the best business.

We'll see how it goes with time... so far so good!
I hope they will develop the functionalities even further with more customization options...

MyRetroposter
United States
Over 1 year using the app
January 9, 2019

Personalization app has been great so far!! We are able to set different recommendations at various levels of the website to help the customers see more of the products they like. The support team is fast and helpful when you have questions/glitches! I definitely recommend this app for anyone looking to implement a personalized touch to the website.

Rose + Canvas®
United States
Over 1 year using the app
May 14, 2019

A great, simple to use app that automatically populates recommendation and related product widgets. The support and communication from the team is excellent. The analytics seem to be great too, so you can see the benefits of the app. My only downside is that it is expensive. We have found from our trial period that we are getting a 2.5x ROI. I am hoping to see that improve over the next few months or we may have to reconsider.

Roy's Boys
United Kingdom
Over 1 year using the app
February 13, 2019

A really great, moderately priced app with an excellent support team. A month in and we are really satisfied with both the results and help received when required!

Scarlett & Jo
United Kingdom
About 1 year using the app
October 6, 2020

This app is amazing, their team is great, and the way it makes my store look is wonderful. Simple as that. I've been looking for some way to display recommended products on various pages for a while now, and Personalized Recommendations is the perfect fit! The app's algorithm recommends items which are similar to what is being looked at, and many features are customizable in order to integrate in the best possible way with your store. Plus, their customer service team is excellent! They helped me set everything up just the way I like it, answered all of my questions, and were very kind and professional throughout the entire process. I am very happy that I decided to go with them for my store's needs. I definitely recommend them!

Millionaire Gear
United States
12 months using the app
Perzonalization replied October 8, 2020

Hello Michael,
Thank you very much for this amazing review!
We are glad that we could help. Please let us know when you need support. Happy to be working with you :)
Best regards
Ilke from Customer Success Team