Personalized Recommendations

Personalized Recommendations

by Perzonalization

AI upsell, cross-sell, related products, recommended products

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    7% of ratings are 1 stars
    (2)

All reviews

1 - 10 of 25 reviews

Laurels Apron

Great app and design !Easy to set up and with many customization options. Fast and responsive assistance.

Developer reply

November 15, 2020

Paolo, great to hear that! We are happy we could assist you. Please let us know if you need any other help.
Best regards
Ilke from Customer Success Team

Millionaire Gear

This app is amazing, their team is great, and the way it makes my store look is wonderful. Simple as that. I've been looking for some way to display recommended products on various pages for a while now, and Personalized Recommendations is the perfect fit! The app's algorithm recommends items which are similar to what is being looked at, and many features are customizable in order to integrate in the best possible way with your store. Plus, their customer service team is excellent! They helped me set everything up just the way I like it, answered all of my questions, and were very kind and professional throughout the entire process. I am very happy that I decided to go with them for my store's needs. I definitely recommend them!

Developer reply

October 8, 2020

Hello Michael,
Thank you very much for this amazing review!
We are glad that we could help. Please let us know when you need support. Happy to be working with you :)
Best regards
Ilke from Customer Success Team

pout

Great app with fantastic customer service. The team were happy to help me with my requests for which I'm very appreciative. Also like their email to customers feature. Very useful!

Developer reply

September 25, 2020

Hello Gladys,

We are glad to hear that you are happy with the app and the support you received :)

Please let us know if you need any other support on the way.

Best regards,
Ilke from Customer Success Team

Boho Buffalo Accessories

I have received brilliant support and a memeber of the team created a spacial customisable rule for me so I could have more autonomy using the app. It works well and i am impressed with the service I've received.

Developer reply

August 24, 2020

Hello Emma Jayne,
We are glad to hear that you liked the app and are happy with the support you received. Please reach out in case you have any questions.
Best,
Ilke from Customer Success

Sfera Bio Nutrition

Great app with excellent support. I needed a way to specify specific related products at a product level and this allowed me to do it. The support is also very responsive and friendly and solved my issue on first attempt.

Would recommend.

Developer reply

August 8, 2020

We are glad to hear that you are happy with Perzonalization :) Please let us know if you need any other support from our side.
Best regards.
Ilke from Customer Success Team

Hiver, the honey beer

We are using Personalized Recommendations as our primary recommendation engine, and it has increased the number of orders with multiple products by 30% since we started using it.
There are interesting features we are still exploring for automated emails.
The Perzonalization team is super helpful and responsive, we strongly recommend them!

Developer reply

July 2, 2020

Hello Floriane;

Great to hear that you are happily using Perzonalization :)

Automated emails is a feature we are also excited about.

Let's keep on growing Hiver, the honey beer's sales!

Best regards
Ilke from Customer Support

Woash Wellness

I was recommended this app and installed it on my loose-leaf tea website, its easy to use, test and launch. I had a few hiccups with my browser blocking the pop-up on certain pages and implementing it on all of my collection pages as it defaults to one collection page but I jumped on their customer support and had everything fixed within 24-hours. They were super helpful and now its all working smoothly!

My only recco would be for the app to support the pop-up or slide-out cart pages as those are common on peoples website and would be very beneficial to have on those. Also, during check-out to attempt a last minute up-sell.

Developer reply

March 26, 2020

Hello Cassandra,
Thank you for your review!
Great to hear that you are happy with the app and the support you received. We do appreciate your suggestions, which gave us a food for thought. We'll be considering those features in our product roadmap.
Cheers,
Ilke from customer success team

CALPAK

Highly recommend! Worked well for our site and overall was very pleased with the customer service- the team was quick to reply and provided detailed answers when necessary. The team was also very flexible in implementing custom edits to the product blocks, as well as setting up A/B testing.

Roy's Boys

A great, simple to use app that automatically populates recommendation and related product widgets. The support and communication from the team is excellent. The analytics seem to be great too, so you can see the benefits of the app. My only downside is that it is expensive. We have found from our trial period that we are getting a 2.5x ROI. I am hoping to see that improve over the next few months or we may have to reconsider.

Twootie Tarte

I love this app. It helps show off recommended products and I can customize what it shows to my customers. The pricing is very fair, if you don't get much traffic it doesn't cost too much. If your website gets a lot of views then naturally it'll charge more. I always wanted a feature on my website where it suggested products and it does exactly that. The editing program is straight forward and easy to use. If I ever have any questions I know they're very responsive. Thanks for an awesome app! :)

Previous 1 3
Previous 1 3