评论 (25)

整体评分
3.2
每个评分等级的数量
  • 76% 的评分是 5 星
  • 0% 的评分是 4 星
  • 4% 的评分是 3 星
  • 0% 的评分是 2 星
  • 20% 的评分是 1 星
2024年4月2日

We are quite happy with the plugin so far for the first couple month. Now a have a problem with the app but the support doesn't answer my requests.
Please contact me

hye
德国
1年多 人在使用应用
2024年4月8日

VERY BAD SERVICE!!

the application does not work, I immediately wrote to the technical service and they still have not replied after 4 days!
This morning the application is impossible to open. DNS error! Warning!
uninstalled immediately!

Fratelli Matasci SA
瑞士
4天 人在使用应用
2024年4月6日

Die App hat recht gut funktioniert. Jetzt funktioniert sie nicht mehr und die Homepage ist nicht mehr erreichbar...

Worldster Markt e.K.
德国
11个月 人在使用应用
2023年10月3日

We searched for an app that would apply a percentage fee both in our online store and the POS. This app fits our requirements and is not a budget breaker. Thanks to the support team as they were very responsive, helpful and got us up and running quickly.

Gem City Coffee, Inc.
美国
7个月 人在使用应用
2023年11月9日

Thank you Niyam for your help with setting up the rates. The app works as expected.

A to Z Grocers UK
英国
5个月 人在使用应用
2023年11月11日

Fantastic little app at a great price. Excellent customer care. I was trying to figure out a way to add a 2.8% fee to certain transactions on my POS only and this works perfectly! I'm impressed, usually I only find frustration in apps.

thosewhobloom
美国
大约18小时 人在使用应用
编辑时间:2023年10月20日

We hoped this app would help us with adding a transaction fee for credit cards. We had a difficult time getting answers from the app developer, and once they did the answers were not clear.

We uninstalled the app after 7 days (which is the trial period) and they still charged us. We contacted them to ask them to reverse the fee, and they refused to do so. We were never able to successfully use the app, and got no value from it. It likely works well for other things, but not what we were trying to do.

I do not recommend this app as the developer does not seem to be very professional or care about customer service. The fact that they would not refund us, even though we installed and uninstalled the app within their trial period (Installed on September 15th and uninstalled on September 22).

Update: They issued us a refund after saying they wouldn't, only after we left this review and after Shopify Support directly instructed them to do so (because we only used the app during the trial period). Shopify does not manage refunds, it is on the developer to do so. I would have considered changing my review, but then they responded initially to this review by saying "2. The charging is managed by Shopify not us, for god sake don't lie." which is defamatory, and obviously so considering Shopify support confirmed.

Shop Interior Motives
美国
7天 人在使用应用
2024年6月9日

Leider entspricht diese App nicht meinen Erwartungen. Ich wollte dieses Programm nutzen um eine Pfandgebühr zu meinen Produkten hinzuzufügen. Nur leider ist das noch ziemlich verbuggt. Wenn die Produktmenge im Warenkorb geändert wird, aktualisiert sich die Pfandgebühr nicht. Somit ist dieses Programm nach 3 Stunden rumtüfteln leider nutzlos für mich.

Vandmann's, Inh. Marcus Deichmann
德国
大约2小时 人在使用应用
mrniamster已回复 2024年6月10日

Hello Vandmann's, Inh. Marcus,

Can you please contact us raising a installation request (free) ,every store has 100's of theme , sometimes its incompatible, but we are there for you,

Please mail us at info@flydiz.com , with your store url

2022年11月9日

I really love the app and THE SUPPORT!!! Guys, every time I need help, Niyam is there for me. Love the guy, too :)))

foodpipe
德国
大约1年 人在使用应用
mrniamster已回复 2022年11月9日

Thank you Shabo, It really means a lot <3

2022年7月15日

Der Support war fantastisch. Wir könnten im direkten Chat Lösungen für Marktspezifische und rechtliche Hürden finden. Die Ausgabe des Pfandbetrags an hand der Menge und des Bundles wird im Warenkorb und der Rechnung suaber kommuniziert, so dass der Kunde stets informiert ist.

Brauwelt Köln
德国
大约1年 人在使用应用
mrniamster已回复 2022年7月15日

Thank you for your review, it was really great to support you and understand requirements and act on it, thank you so much