Pixc: Photo Resize
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The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.
it resized my pics and now they are all small and have empry space on the side
In one store, its showing the products from another of my store's. There customer support doesn't mention this issue at all even though other reviews mention the problem. They've got a chat-bot active but the agent shows as away and not responding.
I'm sorry that you had issues. Initially, when we built this app we didn't build it for multi-stores.
We have now made improvements over time and hope you will try us again.
As the founder, I care deeply about helping you as a customer and would love you to contact us so we can help you. 😀Email us at hello@pixc.com
PS: Excuse the late reply to this review, this is a new feature of Shopify. I believe that we did reach out via email in 2018.
It is an easy to use app but unfortunately did not work for me. I have product on white images with the same dimensions and the tool changes some to squares and left some as rectangles - product and home page looked very inconsistent after re-sizing. Glad there is an easy way to revert!
Thank you for taking the time to give us your feedback. We're glad that you find our app easy to use. Our support team has sent you an email to assist you with the exact type of resizing you need to make it consistent. 😊
It sadly didnt make all my images the same size ... a bit confused on how its supposed to work.. I was hoping It would clean all my product images up but didnt.
Thanks for letting us know about your experience. Our team has reached out to you to assist you with your images. We'll look out for your response.
I purchased a subscription to be able to select resizing options. After trying (portrait) a million times, I still saw no change. It would not resize the photos even after uninstall and reinstalling. I really, REALLY looked forward to using this app because I have so many pictures. It was a waste of my money I cannot get back and had the app for less than 2hrs. I wish it worked as stated. Please fix...