Pixc: Photo Resize , 1,978件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2021年1月20日

At first this app seemed great, but lately not all my photos are getting resized, and some of my earlier photos have reverted to the wrong size. Not sure how to get this fixed. I have the Pro version. I am hoping someone will help me.

Discoveries Clothing
カナダ
アプリの使用期間:3年弱
Pixcが返信しました 2021年1月26日

Sorry that you haven't had a great experience with our app. We will be in touch to help you out asap.

2019年12月24日

Terrible I have asked for customer support regarding the paid option and I have had no response. The app is not resizing and has been spinning for days to analyze. I will be cancelling and contacting my credit card to dispute payment, as app does not work as directed.

BCK Designs & Boutique
アメリカ合衆国
アプリの使用期間:2年以上
2022年1月15日

It resized my images but now the text under the image is not centered and it looks very messy. How can I fix this please??

Senara
アイルランド
アプリの使用期間:1年以上
Pixcが返信しました 2022年1月16日

I'm sorry to hear about your experience. Our team will reach out to you soon so we can help you.

2018年8月18日

Really really slow. App stuck on "Processing Images" for 40 minutes.

Uroda Is
アイスランド
アプリの使用期間:約1年
Pixcが返信しました 2019年3月26日

Hi there, I believe we reached out to you about this issue and we were able to fix it.

I also wanted to let you know that we have released an updated version of the app and it’s now a lot faster. Feel free to give it another try.

PS: Excuse the delay in this reply. Replying to reviews is a new feature of Shopify.

編集日:2019年10月18日

I have been using the app for around 6 months and all of a sudden it has stopped working. I have emailed support twice and haven't received a reply. I tried uninstalling and that hasn't worked either. its a shame as I used the app a lot and thought it was great up until now.

POINTERS EQUINE & COUNTRY
イギリス
アプリの使用期間:6ヶ月
Pixcが返信しました 2019年10月18日

Updated reply:

Hi there -
we wanted to update you to let you know that we have released the new version of our app. We would love you to try it again. We have emailed your store email. Please check your junk folder in case you didn't receive it.

-

Thanks for taking the time to review our app.

Firstly, I want to apologize. We have just received your message.

We updated our app yesterday with a brand new UX and this might be affecting it. I will have our technical team looking into it for you.

We have just sent an email and will help you troubleshoot the app and/or run it for you.

2020年9月22日

Hat nicht funktioniert, aber ich konnte noch nicht so viel ausprobieren... kam sofort das ich bewerten soll, ohne zu wissen, ob sie gut funktioniert, ob ich noch was einstellen muss...

Geniale Ideen
ドイツ
アプリの使用期間:4ヶ月
Pixcが返信しました 2020年9月22日

Vielen Dank für Ihre Bewertung. Unser Team hat sich bemüht, herauszufinden, wie wir helfen können.

(Excuse my German, I used Google translate! 😊)

編集日:2019年5月19日

De las fotos que tenía en la tienda. No todos las imagenes quedaron cortadas y encuadradas de la manera correcta. Luego el customwe review no permite enviar la calificación si no escribes más que absurdo.

Canne.Dogs&Cats
エクアドル
アプリの使用期間:3ヶ月
2022年11月29日

I used this app to resize the images, but when it did, it resized it, but there was blanks in the sides

Astral
オーストラリア
アプリの使用期間:2ヶ月
Pixcが返信しました 2022年11月30日

Thank you for your feedback. We sent you an email to assist you better with your requirements. Looking forward to hearing from you.

2020年5月8日

The app picked 109 pictures to resize, but I do not see anything changed and I took a screen shot of my collections, which are all different sizes. I paid $2.95 for what???

Wuvums
アメリカ合衆国
アプリの使用期間:約1ヶ月
Pixcが返信しました 2020年5月8日

Thank you for reaching out about this. Our support team has sent you an email to assist you with resizing.

編集日:2018年4月26日

In one store, its showing the products from another of my store's. There customer support doesn't mention this issue at all even though other reviews mention the problem. They've got a chat-bot active but the agent shows as away and not responding.

Zos Wine
アメリカ合衆国
アプリの使用期間:22日
Pixcが返信しました 2019年3月6日

I'm sorry that you had issues. Initially, when we built this app we didn't build it for multi-stores.

We have now made improvements over time and hope you will try us again.

As the founder, I care deeply about helping you as a customer and would love you to contact us so we can help you. 😀Email us at hello@pixc.com

PS: Excuse the late reply to this review, this is a new feature of Shopify. I believe that we did reach out via email in 2018.