Pixc: Photo Resize
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I used this app to resize the images, but when it did, it resized it, but there was blanks in the sides
Thank you for your feedback. We sent you an email to assist you better with your requirements. Looking forward to hearing from you.
The app picked 109 pictures to resize, but I do not see anything changed and I took a screen shot of my collections, which are all different sizes. I paid $2.95 for what???
Thank you for reaching out about this. Our support team has sent you an email to assist you with resizing.
Great pixc that helped me a lot.
In one store, its showing the products from another of my store's. There customer support doesn't mention this issue at all even though other reviews mention the problem. They've got a chat-bot active but the agent shows as away and not responding.
I'm sorry that you had issues. Initially, when we built this app we didn't build it for multi-stores.
We have now made improvements over time and hope you will try us again.
As the founder, I care deeply about helping you as a customer and would love you to contact us so we can help you. 😀Email us at hello@pixc.com
PS: Excuse the late reply to this review, this is a new feature of Shopify. I believe that we did reach out via email in 2018.
What this app fails to say is it's actually not free, you only receive a certain amount of photos (which realistically isn't enough for any store with a lot of product) and after that it cost 5 cents per photo to edit! Definitely not worth 5 cents per photo. The concept is a good idea but not worth the cost. Uninstalling!
I'm sorry that you are not happy with our pricing. We did explain in the description that the first 150 images are free. Alternatively can also pay $19.99/month to have unlimited images resized -- which we would hope would save you hours of your time.
Unfortunately to be able to employ our software development team and customer service team, we need to charge for our app. We work really hard on making sure our pricing is fair for all businesses.
We hope you will give Pixc another try 😀
PS. Excuse the delay in this reply, this is a new feature of Shopify's.
It is an easy to use app but unfortunately did not work for me. I have product on white images with the same dimensions and the tool changes some to squares and left some as rectangles - product and home page looked very inconsistent after re-sizing. Glad there is an easy way to revert!
Thank you for taking the time to give us your feedback. We're glad that you find our app easy to use. Our support team has sent you an email to assist you with the exact type of resizing you need to make it consistent. 😊
I purchased a subscription to be able to select resizing options. After trying (portrait) a million times, I still saw no change. It would not resize the photos even after uninstall and reinstalling. I really, REALLY looked forward to using this app because I have so many pictures. It was a waste of my money I cannot get back and had the app for less than 2hrs. I wish it worked as stated. Please fix...
Nothing changed, all, not square, images are still the same on the site. It was worth try. Moving on to the next app for another test.
Thank you for trying our app. I'm sorry that the app did not work as expected for you.
I've reached out to you via email, as I would really like to make things right. I understand that you have uninstalled the app, but if you'd like to try again, I'd be happy to walk you through the entire process, or I can run the app for you.
I look forward to hearing back from you so I can assist you.
- J-za from the Customer Success team (hello@pixc.com)
there are no option to restore images
We reached out to you about this, but it appears we haven't received a reply.
In any case, if you're not satisfied with the results of the resizing, click on "Restore" (screenshot: https://nimb.ws/WmX5U1).
Thank you for continuing to use the Photo Resize app. Feel free to email us if you have questions or feature suggestions.
PS: Excuse the delay in this reply. Replying to reviews is a new feature of Shopify.