Pixc: Photo Resize
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The app was working fine until recently. I'll give it three stars until it's fixed. After that, I'll put it back up to 5.
I appreciate you sending this feedback 😊. I've asked the team to look into the issue and we already reached out so we can help.
Does what it says. You have to complete a review for the process. Hopefully the process will be successful
Thank you for your review.
I wanted to reach out and see how we can improve. You don't have to complete a review to edit your images. Feel free to email us if you need assistance. Our email is hello@pixc.com.
Hi there , i’m queit happy with this apps . But when i pay it and i check my picture . It’s loosing the quality of the picture . Do you know how to fix it please ? I need to fix it ASAP . Please help cause my picture get cut off with the grey background , i can sent you a pic to have a look if you want me too . Please reply . Thanks
Thank you for taking the time to leave a review. We encountered some technical issues previously, which unfortunately affected your store. I believe our customer success team is already communicating with you to address the issue. We're here to make sure your images are fixed.
I did not see a change in the photos on the website. I was expecting the photos to upload rather quickly as stated.
Thank you for your feedback and for taking the time to write a review. We'd love to look into this for you.
Our support team has reached out. Please check your email so we can assist (sometimes the email can end up in your spam folder)
Ich konnte mithilfe dieser App einiges an Arbeit sparen - auf den ersten Blick.
ungefähr die Hälfte der Bilder sind jetzt so wie sie sein sollen dafür sind viele Bilder die gepasst haben jetzt schlechter als vorher...
und beim auswählen von Produkten die dann bearbeitet werden sollen werden viele Produkte gar nicht angezeigt? Und manche Produktkategorien werden überhaupt nicht mehr angezeigt und können somit auch nicht mehr bearbeitet werden? Die App hat mir an manchen Stellen einiges an Arbeit erspart dafür an anderen Stellen neue Probleme beschafft...
Vielen Dank für Ihr Feedback. Es tut mir wirklich leid zu hören, dass Sie Probleme mit unserer App haben. Wir sind auf einige technische Probleme gestoßen, weshalb Sie einige Bilder nicht sehen konnten. Wir haben uns bereits mit Ihnen in Verbindung gesetzt, um Sie diesbezüglich weiter zu unterstützen.
I used this app, thought it would be amazing if it worked would make the job so much easier, however it only work on some others it left the same..
Thank you for taking the time to review our app. I believe our customer support team have been in touch with you to assist.
Not all images are square like I submitted for. Some are still rectangle and such. This is why i purchased the app
Thank you for taking the time to write a review. We have tried to reach out via email to assist however we haven't received a reply. Please get in touch so we can assist you with your images.
just downloaded the app, still trying to figure it out.
Feel free to email us at hello@pixc.com so we can help you use the app and improve your store's appearance. 😊
I thought it's free and chose the free plan to give it a try. End up a $3.55 one time charge. Still a good price, easy to use. Not much difference to me though. Maybe slightly changes that I can't even tell. It depends. But I really didn't understand the free plan becomes a charge. As a beginner, I need to be aware of the "free" in the future.
Thank you for taking the time to review our app.
As listed in our description, the first 50 images are free for anyone who uses the app. We would LOVE to be able to provide you with a free app on-going however like all businesses we have costs too and processing images involves engineering/team and server costs. We have worked hard to price our app appropriately. If you have any further feedback, we would love to hear it.
Please feel free to email us at hello@pixc.com and we can provide some advice on how you can improve your store and images. We are here to help!
Everything was going great until it became pay-to-use and didn't even impress in the least with the final images. It seems as if white space was added. Luckily they do back up your images in order to replace the ones they create for you.
Hi there,
Apologies for missing this review and not writing to you sooner.
I wanted to reach out to see how we can best help you with your images. We can assist with resizing images by cropping them if you would like or alternatively making them portrait/landscape and not adding white space. Please feel free to email hello@pixc.com