Pixc: Photo Resize

Pixc: Photo Resize

Recenzje (2 002)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 87% ocen to oceny z 5 gwiazdkami
  • 7% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
Edytowano 9 lipiec 2020

Very bad support! The app worked but for the past 2 days when i tried to use it, the images did not get resized and i got charged for it. When i contacted support, this person called Jessie saw my messages and respond like 2 to 3 times then after that radio silence.

So now i am stuck with charged bills for app not work, bad support from the developer and my store in a complete mess because of the app not working!

And to add on, this is a VERY EXPENSIVE app to use, it says that it charges $0.05 per image to resize and this number goes up really really fast and i got a feeling the charges are not accurate, as sometimes i felt that i got charged more. The charges adds up very fast if you have a lot of images to upload.

I would strongly suggest other app which is much cheaper!

Zettai Hobby
Singapur
19 dni korzystania z aplikacji
Pixc odpowiedział(a) 10 lipiec 2020

Thank you for your feedback. I'm sorry that you had a bad experience with our app and our support.

We had recently made some changes to our support team as we grow and it has affected our response time. We have noted this so we can improve our processes for you.

As for the charges, we have been told that Shopify has completed the refund. I believe Jessie coordinated this with you. We have also cc'd you to the email thread with Shopify support so you can receive their reply immediately.

We always work hard to improve our apps and our processes to provide a better experience for our customers. Again, we're sorry about the bad experience you had with our app. We'll take this as constructive feedback to make our app and processes better.

Please email us if we can assist with anything else.

29 wrzesień 2017

Exactly as promised. Handled 2k+ photos without blinking an eye.

Gobles
Kanada
Około 18 godzin korzystania z aplikacji
1 grudzień 2020

The app is amazing, it helped me so much to check my pics and resize them properly. Use this app , enjoy!

Snowy Smile
Wielka Brytania
Około 18 godzin korzystania z aplikacji
Pixc odpowiedział(a) 10 grudzień 2020

Glad we could help you! Thanks for leaving a review. Reach out if you need anything else 😀 We are always here to help.

16 październik 2023

Very easy to use for a beginner

Trendy Swag Fashions
Stany Zjednoczone
16 dni korzystania z aplikacji
3 marzec 2021

I used this app and resized 196 images and I don't see any difference. I assume it was suppose to allow me to choose images to resize, it didn't. Nor did it show me some type of before and after. I'm not happy.

A Dash of Luxe
Stany Zjednoczone
19 dni korzystania z aplikacji
Pixc odpowiedział(a) 4 marzec 2021

Thank you for taking the time to leave the review and I'm sorry to hear you encountered some difficulty with our photo resize app.

You can select the images to resize by clicking the checkbox next to the images. To find images faster, you can also make use of the filters and search functions on the app. Our app also has a Preview function to help you see what the images would like when resized and replaced on your store.

Our customer success team has reached out to further help you.

15 kwiecień 2022

Finally all of my product pics are uniform in size. Website looks so much more professional. Pricing is reasonable.

Sheep In Wolf (TM)
Stany Zjednoczone
Około 17 godzin korzystania z aplikacji
Pixc odpowiedział(a) 17 kwiecień 2022

I'm glad your product photos are now uniform 🤩 Thanks for taking the time leave your feedback!

Edytowano 14 czerwiec 2019

Don't bother!

Very misleading. Didn't make ANY difference to our images. Support blasé at best.

Note: This doesn't make your images all the same shape and/or form/size.

A complete waste of money!!

collectibleoldstuff
Wielka Brytania
16 dni korzystania z aplikacji
Pixc odpowiedział(a) 16 czerwiec 2019

I'm sorry that you feel misled by our app. We have been in touch to assist and suggested that you try out 150 photos free of charge before paying.

To clarify, Photo Resize will resize and replace product photos to the perfect square ratio. It is limited however to the original size of your images. If the original images are not the same size, the resized images will also not be the same size.

We will review our app description to ensure it doesn't cause confusion again.

If you have any other questions or suggestions, please email us at hello@pixc.com

Edytowano 12 sierpień 2021

The app's team is very helpful. I was confused how to use the app and they contacted me to explain and guide.

OOZA Jewelry
Stany Zjednoczone
13 dni korzystania z aplikacji
Pixc odpowiedział(a) 2 sierpień 2021

Thank you for your feedback. I have asked the team to check what went wrong. Unfortunately, we didn't find images resized under your account. We have reached out to you to better assist you.

1 kwiecień 2020

I just used this app, I do not know how people can give it 5 stars! This is a waste of money, it did nothing for my images, they are the same, no changes at all. Don't bother wasting your money, it does not work :( Very disappointed. I will remove it.

Origin Colombia
Kanada
15 dni korzystania z aplikacji
Pixc odpowiedział(a) 2 kwiecień 2020

Hi there,

I'm sorry to hear that you're having trouble resizing with our app. We've reached out to via email you so we can assist.

It looks like you have been able to resize 51 images on your website however if there are some that have not yet been resized, please let us know.

We look forward to hearing from you.

29 sierpień 2020

saved me a lot of time. Hopefully it will optimize the online store and will provide a better UX overall

GRANATE 27
Kostaryka
Około 14 godzin korzystania z aplikacji
Pixc odpowiedział(a) 30 sierpień 2020

Thanks for your review! Glad we could save you time 😃