Pixc: Photo Resize
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Very bad support! The app worked but for the past 2 days when i tried to use it, the images did not get resized and i got charged for it. When i contacted support, this person called Jessie saw my messages and respond like 2 to 3 times then after that radio silence.
So now i am stuck with charged bills for app not work, bad support from the developer and my store in a complete mess because of the app not working!
And to add on, this is a VERY EXPENSIVE app to use, it says that it charges $0.05 per image to resize and this number goes up really really fast and i got a feeling the charges are not accurate, as sometimes i felt that i got charged more. The charges adds up very fast if you have a lot of images to upload.
I would strongly suggest other app which is much cheaper!
Thank you for your feedback. I'm sorry that you had a bad experience with our app and our support.
We had recently made some changes to our support team as we grow and it has affected our response time. We have noted this so we can improve our processes for you.
As for the charges, we have been told that Shopify has completed the refund. I believe Jessie coordinated this with you. We have also cc'd you to the email thread with Shopify support so you can receive their reply immediately.
We always work hard to improve our apps and our processes to provide a better experience for our customers. Again, we're sorry about the bad experience you had with our app. We'll take this as constructive feedback to make our app and processes better.
Please email us if we can assist with anything else.
Exactly as promised. Handled 2k+ photos without blinking an eye.
The app is amazing, it helped me so much to check my pics and resize them properly. Use this app , enjoy!
Glad we could help you! Thanks for leaving a review. Reach out if you need anything else 😀 We are always here to help.
Very easy to use for a beginner
I used this app and resized 196 images and I don't see any difference. I assume it was suppose to allow me to choose images to resize, it didn't. Nor did it show me some type of before and after. I'm not happy.
Thank you for taking the time to leave the review and I'm sorry to hear you encountered some difficulty with our photo resize app.
You can select the images to resize by clicking the checkbox next to the images. To find images faster, you can also make use of the filters and search functions on the app. Our app also has a Preview function to help you see what the images would like when resized and replaced on your store.
Our customer success team has reached out to further help you.
Finally all of my product pics are uniform in size. Website looks so much more professional. Pricing is reasonable.
I'm glad your product photos are now uniform 🤩 Thanks for taking the time leave your feedback!
Don't bother!
Very misleading. Didn't make ANY difference to our images. Support blasé at best.
Note: This doesn't make your images all the same shape and/or form/size.
A complete waste of money!!
I'm sorry that you feel misled by our app. We have been in touch to assist and suggested that you try out 150 photos free of charge before paying.
To clarify, Photo Resize will resize and replace product photos to the perfect square ratio. It is limited however to the original size of your images. If the original images are not the same size, the resized images will also not be the same size.
We will review our app description to ensure it doesn't cause confusion again.
If you have any other questions or suggestions, please email us at hello@pixc.com
The app's team is very helpful. I was confused how to use the app and they contacted me to explain and guide.
Thank you for your feedback. I have asked the team to check what went wrong. Unfortunately, we didn't find images resized under your account. We have reached out to you to better assist you.
I just used this app, I do not know how people can give it 5 stars! This is a waste of money, it did nothing for my images, they are the same, no changes at all. Don't bother wasting your money, it does not work :( Very disappointed. I will remove it.
Hi there,
I'm sorry to hear that you're having trouble resizing with our app. We've reached out to via email you so we can assist.
It looks like you have been able to resize 51 images on your website however if there are some that have not yet been resized, please let us know.
We look forward to hearing from you.
saved me a lot of time. Hopefully it will optimize the online store and will provide a better UX overall
Thanks for your review! Glad we could save you time 😃