Pixc: AI Photo Resize
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It works sometimes, but it's not easy to find the file I want to work on, even if I search for the product name or the file name using the app search. I used the free resize given upon install. After I subscribed and paid the cost, it assumed the ones I used for free were the same for the paid version, so I ended up paying for what I used as a free user! So I need to pay for an individual resize or upgrade to a higher tier!!
I was scammed for 0.50$ to resize one image!
J'ai payé comme me l'a demandé un assistant de cette App pour pouvoir redimensionner mes 13 000 photos et enlever les bordures de toutes mes photos et après des heures de redimensionnement d'image, j'en ai encore tout un tas qui n'ont même pas été retouchées et impossible de les retoucher car l'application ne me propose même pas de les retoucher. Je me retrouve donc avec un travail fait à moitié par l'application bien que j'ai pourtant payé pour avoir un travail fait correctement et surtout complètement. J'ai envoyé un mail à l'assistance, j'attend leur réponse car je suis vraiment déçu d'avoir dû payer 19.99$ pour un travail aussi bâclé.
Poor experience, wouldn't recommend.
We're really sorry to hear your experience didn't meet expectations. We'd love the chance to understand what went wrong and help resolve it. Please reach out to us directly at hello@pixc.com
Purchased $5 per month option. But it does not allow me to use the product.
We're sorry to hear you're running into trouble accessing the app after subscribing - that's definitely not the experience we want for you. Please contact hello@pixc.com so we can help get you up and running quickly.
TERRIBLE!!!! Ask for help since I have thousands of pictures to update and this service take forever. Found 20000 images and has been running for five days and not even half way done! Never heard a work from customer service.....
Customer service just saying wait.They didnt make anything.
We're sorry for the technical issues and for the inconvenience we caused you.
We did reach out and I understand that we were able to fix your images by manually resizing them.
Please let us know if there is anything else we can help you with going forward.
We are always striving to improve our customer support and technology for our merchants.
Didn't change my photos, They seem out of sorts, and nothing is uniform. everything is a different size
Thank you for sharing your concern. We'll be happy to assist you further with this. Our team will make sure to update you on the thread that we already have.
Just bought the premium and had it running doing its job.. so i thought... the same pics that were not size correctly were ... shocking.. still not sized ??!!!??
and this is the PAID version. I emailed twice still havent heard back. Going to have to resize manually. I wish this app would be more specific in what it can do and not do... buyer beware. Stick w free plan. The same results as paid.
Sorry to hear that you’re having issues. We did email you this morning. Could you please have a look to see if our email went to your spam folder?
We would love to be able to assist you.
The worst app ever. This app is a shame they do not make all images square they do not restore your images if you want it... Plus there is always issues! Do not download this app!
Thank you for your review. Just reaching out to let you know the app has been redesigned with a brand new UX/UI. We would love you to try it again.
Please reach out if you need help with anything.
Very disappointed. I used this app and it caused a nightmare situation for my store. We had edited every photo on our website and the app reverted our photos to the previous versions. This app needs work. I would not recommend it.
This app cropped my photos horribly and I was unable to use them. Unfortunately, I did a bulk edit of over 1200 images. I immediately restored them on my site. I contacted customer service for help, but they they stated NO REFUNDS. Not even a credit. WASTE OF TIME AND MONEY
