Pixc: Photo Resize
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J'ai payé comme me l'a demandé un assistant de cette App pour pouvoir redimensionner mes 13 000 photos et enlever les bordures de toutes mes photos et après des heures de redimensionnement d'image, j'en ai encore tout un tas qui n'ont même pas été retouchées et impossible de les retoucher car l'application ne me propose même pas de les retoucher. Je me retrouve donc avec un travail fait à moitié par l'application bien que j'ai pourtant payé pour avoir un travail fait correctement et surtout complètement. J'ai envoyé un mail à l'assistance, j'attend leur réponse car je suis vraiment déçu d'avoir dû payer 19.99$ pour un travail aussi bâclé.
I uninstalled this app and you guys still charging me, I want my refund
Very disappointed. I used this app and it caused a nightmare situation for my store. We had edited every photo on our website and the app reverted our photos to the previous versions. This app needs work. I would not recommend it.
This used to be such a great app, but sadly over time it has gotten much worse and now, with the newest update, you can not even square images anymore.
I'm sorry that you didn't have a great experience with our app. We didn't realize how many stores would use our app and were overloaded with millions of images. This is not an excuse but the good news is that as of February we have made a lot of updates and the app should be running a lot faster.
Please feel free to email me (Holly) or our customer service team so we can assist you. As the founder, I care deeply about our customers and making sure we build apps that help your business. hello@pixc.com
I look forward to hearing from you.
Perfect. Does exactly what it says, store line up looks so much more professional.
App updated - has thrown all the pics on my website out of size - it looks awful. Fingers crossed this gets sorted ASAP.....and we pay for this!
We apologize for the issue you have encountered. Our team has reached out to help you fix this ASAP.
Feel free to email me directly if it doesn't get sorted (holly at pixc.com)
TERRIBLE!!!! Ask for help since I have thousands of pictures to update and this service take forever. Found 20000 images and has been running for five days and not even half way done! Never heard a work from customer service.....
Customer service just saying wait.They didnt make anything.
We're sorry for the technical issues and for the inconvenience we caused you.
We did reach out and I understand that we were able to fix your images by manually resizing them.
Please let us know if there is anything else we can help you with going forward.
We are always striving to improve our customer support and technology for our merchants.
I just ran this app for our store to resize 676 photos and I don't see any difference. I just paid for the premium version...I would rate this ap higher if it worked. Please get in touch.
Thank you for letting us know. Our support team has sent an email to you to help investigate what happened here. Please check your spam folder too.
Feel free to reach out to us at hello@pixc.com if you have any additional questions.
Didn't change my photos, They seem out of sorts, and nothing is uniform. everything is a different size
Thank you for sharing your concern. We'll be happy to assist you further with this. Our team will make sure to update you on the thread that we already have.
it didnt make my photots all the same size :/
Thanks for your review.
I wanted to update you and let you know that we have updated our UI/UX for the app. We would love you to give it another try. If you have any issues, please let us know.
The app doesn't do anything massively useful. It doesn't make all photos 'Uniform" as they say it does. It literally just crops everything to the same size square no matter what is in the image
I'm sorry to hear our photo resize app wasn't useful to you. Our app works by making product photos uniform in terms of aspect ratio. However, I understand that this might not be suitable for all types of stores. We're going to reach out to see if there's another way we can help you with your needs.