
Pixc: Photo Resize
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (505)
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I’ve been using Pixc: Photo Resize recently, and I have to say, it’s an incredibly useful tool, especially for anyone who struggles with image dimensions. Whether you need to resize a single image or process multiple photos at once, it handles everything without a hitch.
The real gem here is the Pay As You Go feature. It’s such a convenient option—no subscriptions or hidden fees, just pay for what you need. This makes it perfect for those of us who may not need to resize photos constantly but want a reliable service when the need arises.
I also had the pleasure of getting help from Emyle, a member of their support team. She was so responsive and helpful in guiding me through the process of using the app. It’s rare to come across customer service that's so friendly and efficient, and Emyle made sure I understood all the features without feeling overwhelmed. Her assistance definitely made my experience smoother.
Thank you so much for the thoughtful review! 🙌 We’re really glad to hear that it has been a helpful tool for you. And thank you for the kind words about our customer support! 😊
Scammed out of $0.50.
I've had this app for several years now, and I have absolutely LOVED it - until today. I had 14 new photos to resize, and I selected them all and was charged $0.70 for those 14, as expected - except the app only resized 13, and I was left with one left over. Not thinking I'd be charged again (since I was already charged my fee of resizing 14 and only having 13 resized), I opted to try again on that last one. I was then charged $0.50 for that resize (instead of just $0.05 for the single resize) since, according to their FAQs, the minimum payment amount accepted by their payment gateway is $0.50. It might not be a big deal to most people, but these cents add up. Buyer beware.
Update: I am happy with the customer service provided after my feedback was left. I only wish that getting in touch with the service were easier and that I had to leave less-than-stellar feedback to be helped. If there's a link to contact the app's support team, I didn't find it.
Thank you for taking the time to share your feedback — and for valuing our app. We're truly sorry to hear about the issue you encountered. This isn’t the kind of experience we want for any of our users. We’ve already refunded the charge and have also reached out directly to follow up. If you have any further questions or concerns, please don’t hesitate to get in touch — we’re here to help.
This app works really well to keep on top of photo resizing. I needed some help with a few photos and had amazing customer support from Jessie and Jen - they were able to help me with my issue and really went above and beyond! I recommend this app to anyone looking for an easy way to manage photo sizing to create a uniform look to their store.
Thanks so much for the kind words! 😊 It's nice to hear the app’s helping you keep your photos looking great. We know how important it is for your online store.
The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.
Thank you for your feedback, and I’m sorry for the frustration you experienced. Unfortunately, due to Shopify’s current billing system, downgrades take effect immediately, even if the billing cycle has already been paid for. We understand this isn’t ideal and agree it should apply at the end of the cycle instead.
We've since followed up with you directly. Thank you again for using our app, and we truly appreciate your feedback. It helps us improve.
Werkt niet naar behoren, veel geld betaald !!
Bedankt voor je feedback en het spijt me te horen over je ervaring. We hebben in januari contact met je opgenomen, maar hebben geen reactie ontvangen. Mocht je in de toekomst hulp nodig hebben, dan helpen we je graag verder.
verry nice
Thank you for taking the time to write this review! 😊 Glad you’re finding our app useful.
easy and good! :)
they could remove background also. it would be a great improvement.
it resized my pics and now they are all small and have empry space on the side
Happy, it did just what it said it does. It work without any issues.
Works great! Easy to install and use.