
Pixc: Photo Resize
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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****Warning****Not a good app, left my photos with a white border that looked terrible. It would not reset all my photos back to originally. The app support was terrible and was no help at all.
I payed for the pro plan (1000 images).
Everytime i want to resize the images (600 images) they want more money! 34$ . The app itself says 0 of 1000 images remaining! I mean i payed 19$ for the pro plan!!!!
Hi there,
I apologize for the inconvenience. Upon checking, it looks like you've used up the 1,000 images that come with the $19 plan, so the app is offering to resize the excess images at $0.05 per image. We'd love to see what other options we can offer you. We've sent a message to your account email for further assistance.
When I first purchased the app, I thought I was going to be able to resize the images to the specific size that I needed but there was no option to do so. So after I paid per image and had all my images resized I realized that there was no option to set my specific size without upgrading. So then I upgraded to the monthly subscription to be able to set my max height/width and then realized that this doesn't apply to images smaller that what I set my max width to. I really would like a refund. I was not aware of the amount of limitations that came with this app.
Hi there, I want to apologize if we didn't meet your expectation. We've sent a request for Shopify regarding your refund request. Please check your inbox folder to check our email. Thank you.
The app worked so well until now. The app is not working the support is referring me to go through the shopify support site??? not good, as my site showing new product pictures with different dimensions and thats have to be fixed asap. I feel sorry for the customers who paid for the monthly fee.
Apologies for the late reply. Replying to reviews is a new Shopify feature.
I'm sorry the app stopped working for you. We reached out to you via email, but it appears the issue was not fixed.
As the app is still installed, we'd very much like to fix the issue for you.
Please email us at hello@pixc.com so we can assist you.
The app is not functional, leading to false advertising. It has failed to deliver on promised features and has caused significant inconvenience.
Ask for help since I have thousands of pictures to update and this service take forever. Found 20000 images and has been running for two weeks and not even half way done! Never heard a work from customer service.....
After a few weeks using this I have determined that not only is the app absolutely horrible but the customer service is not much better! I have 40000 images that need processed and its been running for weeks! Run away Fast!
Here is the most valuable review you can read about this application:
Download Bulk Edit Image... Save yourself $20 a month and get, no exaggeration, an app that performs this feature a million times better. You can schedule it to occur daily at whatever time you want and best of all its FREE! You're allowed one scheduled task before having to upgrade. If you want more it begins at $9.99 for 5 different scheduled task. Photo Resize does not have those features or any of the various others that Bulk Edit Image offers. You have to manually scan and square with Photo Resize and the more products your store has the longer the scan. Let me tell you, I used Photo Resize for a month and thought it was great until I ran into Bulk Edit Image. I am disgusted at having paid $20 for this. SAVE YOUR MONEY!
Very bad support! The app worked but for the past 2 days when i tried to use it, the images did not get resized and i got charged for it. When i contacted support, this person called Jessie saw my messages and respond like 2 to 3 times then after that radio silence.
So now i am stuck with charged bills for app not work, bad support from the developer and my store in a complete mess because of the app not working!
And to add on, this is a VERY EXPENSIVE app to use, it says that it charges $0.05 per image to resize and this number goes up really really fast and i got a feeling the charges are not accurate, as sometimes i felt that i got charged more. The charges adds up very fast if you have a lot of images to upload.
I would strongly suggest other app which is much cheaper!
Thank you for your feedback. I'm sorry that you had a bad experience with our app and our support.
We had recently made some changes to our support team as we grow and it has affected our response time. We have noted this so we can improve our processes for you.
As for the charges, we have been told that Shopify has completed the refund. I believe Jessie coordinated this with you. We have also cc'd you to the email thread with Shopify support so you can receive their reply immediately.
We always work hard to improve our apps and our processes to provide a better experience for our customers. Again, we're sorry about the bad experience you had with our app. We'll take this as constructive feedback to make our app and processes better.
Please email us if we can assist with anything else.
This app was horrible and made every one of my photos worse!! I have 650+ photos on my site and its going to take forever now to go and manually resize each image.
I'm sorry to hear about this. We understand the trouble of manually resizing photos. Please note that our Photo Resize app has a 'restore' option so you can restore your original photos instead of manually resizing them. We have reached out to you through email to further assist you with this. Hoping to hear from you soon.
Beware of them
A monthly payment was made without work
Something very disgraceful to see false applications