Pixc: Photo Resize , 1,992 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for quickly resizing large quantities of images, improving website speed and SEO. Its pay-as-you-go plan is appreciated for cost-effectiveness. Many praise its simplicity, automatic functionality, and ability to create cohesive, optimized images. It's highly recommended for its contribution to store speed and is considered a top app by some.

October 11, 2019

Trash design. Horribly confusing UI. Three different items on one image that conflict with each other. A checkmark, and X, and then another thing that says your image is square? Chinglish programming at its worst.

Bath Parlor
United States
3 months using the app
Pixc replied October 11, 2019

Hi there, I wanted to update you that we have released our brand new app UX and UI using Shopify Polaris. We would love you to give it a try.

We are here to help.
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Thank you for taking the time to review our app.

Sorry that you didn’t enjoy the experience. As the founder, I strive to make good products for merchants and while I know the design isn’t great. I’m excited to tell you (you’re the first) that we have a brand new design coming in two weeks which follows the UI and UX guidelines from Shopify Polaris. It will look and feel like the Shopify dashboard.

In the meantime, if we can help you resize your photos, please feel free to email us at hello@pixc.com and if you have any other feedback, do let me know. I’m here to listen.

Have a great weekend,
Holly

April 1, 2023

I chose this product to help make all of my images the same size. Some of the shoes are huge, some are small, it only recommended I resize one image. I don't feel it made a huge difference. Then again, I may have misunderstood the purpose of the app.

My Store
United States
About 2 months using the app
Pixc replied July 2, 2023

I'm really sorry for the bad experience you had with our Photo Resize app. We've sent you an email to help you better with the app. Hope to hear from you soon.

August 24, 2018

Thumbs Down, I sell art and this app cuts the frames off my framed art pieces, I ran 500 images thru it and it messed most of them up. It cut the Frames off so the customer cant see what the frames look like.

Money Over Love
United States
About 2 months using the app
December 29, 2021

Rubbish resizer. When images are resized, they don't come out looking the same. How did they get all the reviews? Looking for the eye roll emoji now.

Two Ruffles
United Kingdom
About 1 month using the app
Pixc replied January 16, 2022

Thank you for sharing your honest feedback. We've emailed you so we can assist you better with the app and your images. It looks like you haven't seen our emails yet. If you have time, we would love to help.

June 30, 2020

I payed for the pro plan (1000 images).
Everytime i want to resize the images (600 images) they want more money! 34$ . The app itself says 0 of 1000 images remaining! I mean i payed 19$ for the pro plan!!!!

The Watcher
Switzerland
About 1 month using the app
Pixc replied July 1, 2020

Hi there,

I apologize for the inconvenience. Upon checking, it looks like you've used up the 1,000 images that come with the $19 plan, so the app is offering to resize the excess images at $0.05 per image. We'd love to see what other options we can offer you. We've sent a message to your account email for further assistance.

April 16, 2021

When I first purchased the app, I thought I was going to be able to resize the images to the specific size that I needed but there was no option to do so. So after I paid per image and had all my images resized I realized that there was no option to set my specific size without upgrading. So then I upgraded to the monthly subscription to be able to set my max height/width and then realized that this doesn't apply to images smaller that what I set my max width to. I really would like a refund. I was not aware of the amount of limitations that came with this app.

COUTONIC
United States
About 1 month using the app
Pixc replied April 25, 2021

Hi there, I want to apologize if we didn't meet your expectation. We've sent a request for Shopify regarding your refund request. Please check your inbox folder to check our email. Thank you.

Edited April 25, 2019

It didn't work, what a waste of time to download and go through photos. I am going to delete and find something better

Salt City Littles
United States
27 days using the app
Pixc replied April 25, 2019

Hi there, We would love to be able to help you with what you need. Please email hello@pixc.com so we can fix your images and/or run the app for you.

January 18, 2022

Did I spend almost $50 just for this? It's looking very small and it's worse than before. I want to reverse it back! Very unhappy with what it looks like right now!!!!!!!

Call Me Señorita
United States
24 days using the app
Pixc replied February 3, 2022

I'm sorry to hear about your experience with our photo resize app. But, I appreciate you reaching out to us. We have emailed you to further assist you with your concern.

Edited January 24, 2019

Ask for help since I have thousands of pictures to update and this service take forever. Found 20000 images and has been running for two weeks and not even half way done! Never heard a work from customer service.....

After a few weeks using this I have determined that not only is the app absolutely horrible but the customer service is not much better! I have 40000 images that need processed and its been running for weeks! Run away Fast!

Online Dicks
United States
23 days using the app
Edited January 8, 2019

Here is the most valuable review you can read about this application:

Download Bulk Edit Image... Save yourself $20 a month and get, no exaggeration, an app that performs this feature a million times better. You can schedule it to occur daily at whatever time you want and best of all its FREE! You're allowed one scheduled task before having to upgrade. If you want more it begins at $9.99 for 5 different scheduled task. Photo Resize does not have those features or any of the various others that Bulk Edit Image offers. You have to manually scan and square with Photo Resize and the more products your store has the longer the scan. Let me tell you, I used Photo Resize for a month and thought it was great until I ran into Bulk Edit Image. I am disgusted at having paid $20 for this. SAVE YOUR MONEY!

Cuter Than You
United States
21 days using the app