It resized my images but now the text under the image is not centered and it looks very messy. How can I fix this please??
I'm sorry to hear about your experience. Our team will reach out to you soon so we can help you.
Dishonest description- free service limited. Poor effort Shopify. Go to Microsoft Store for free app
We aim to provide as accurate information in our listing as possible. Shopify and Shopify apps have free features and some are paid. Please reach out if you have any questions - we would be more than happy to help. 🙂
It sadly didnt make all my images the same size ... a bit confused on how its supposed to work.. I was hoping It would clean all my product images up but didnt.
Thanks for letting us know about your experience. Our team has reached out to you to assist you with your images. We'll look out for your response.
At first this app seemed great, but lately not all my photos are getting resized, and some of my earlier photos have reverted to the wrong size. Not sure how to get this fixed. I have the Pro version. I am hoping someone will help me.
Sorry that you haven't had a great experience with our app. We will be in touch to help you out asap.
It is an easy to use app but unfortunately did not work for me. I have product on white images with the same dimensions and the tool changes some to squares and left some as rectangles - product and home page looked very inconsistent after re-sizing. Glad there is an easy way to revert!
Thank you for taking the time to give us your feedback. We're glad that you find our app easy to use. Our support team has sent you an email to assist you with the exact type of resizing you need to make it consistent. 😊
Hat nicht funktioniert, aber ich konnte noch nicht so viel ausprobieren... kam sofort das ich bewerten soll, ohne zu wissen, ob sie gut funktioniert, ob ich noch was einstellen muss...
Vielen Dank für Ihre Bewertung. Unser Team hat sich bemüht, herauszufinden, wie wir helfen können.
(Excuse my German, I used Google translate! 😊)
I purchased a subscription to be able to select resizing options. After trying (portrait) a million times, I still saw no change. It would not resize the photos even after uninstall and reinstalling. I really, REALLY looked forward to using this app because I have so many pictures. It was a waste of my money I cannot get back and had the app for less than 2hrs. I wish it worked as stated. Please fix...
The app picked 109 pictures to resize, but I do not see anything changed and I took a screen shot of my collections, which are all different sizes. I paid $2.95 for what???
Thank you for reaching out about this. Our support team has sent you an email to assist you with resizing.
BCK Designs & Boutique
Terrible I have asked for customer support regarding the paid option and I have had no response. The app is not resizing and has been spinning for days to analyze. I will be cancelling and contacting my credit card to dispute payment, as app does not work as directed.
POINTERS EQUINE & COUNTRY
I have been using the app for around 6 months and all of a sudden it has stopped working. I have emailed support twice and haven't received a reply. I tried uninstalling and that hasn't worked either. its a shame as I used the app a lot and thought it was great up until now.
Hi there -
we wanted to update you to let you know that we have released the new version of our app. We would love you to try it again. We have emailed your store email. Please check your junk folder in case you didn't receive it.
Thanks for taking the time to review our app.
Firstly, I want to apologize. We have just received your message.
We updated our app yesterday with a brand new UX and this might be affecting it. I will have our technical team looking into it for you.
We have just sent an email and will help you troubleshoot the app and/or run it for you.