Opinew Produktanmeldelse UGC

Thank you for the wonderful review! We're thrilled to hear that you're finding our app great and our support amazing. It's always our goal to ensure your needs are met as swiftly as possible, and we're glad to have hit the mark with you.

Your recommendations mean a lot to us, and we're pleased to know that you are happy with us across multiple sites.

Our team appreciates your support. Your feedback drives us to keep delivering our best. Thanks again!

Best wishes,
The Opinew Team

Thank you so much for such a glowing review! We're thrilled to hear that Opinew provides the best value for your needs and that you're enjoying our customer service. We continuously strive to outdo ourselves and provide our users with an exceptional experience, so your recognition means a lot to us. We appreciate you choosing Opinew and recommending us. Your feedback helps us continue our work.

Thanks again,
The Opinew Team

Hello,

We're thrilled to hear that Opinew has topped your list of favorite apps for reviews! It's wonderful to know that the app's customizability and import features have made things easier for you. We're especially proud that our customer support team has made your experience even better.

Your feedback reinforces our commitment to provide excellent service to our users. Thanks for taking the time to leave such an inspiring review.

Wishes,
The Opinew Team

We appreciate your positive feedback! We've designed the Opinew Product Reviews App UGC to be as user-friendly as possible, but we understand there can be a learning curve involved. We're glad to hear things clicked into place for you after using the app for a while!

Your insight helps us know that we're on the right track, but also that there's always room to make the app even more intuitive and easier to use from the get-go. We'll make sure to consider your experience as we move forward with updates and improvements.

Thanks again for your feedback - it helps us continually shape and evolve our product.

Best Regards,
The Opinew Team

Hello,
We're thrilled to hear that you've had such a positive experience using Opinew Product Reviews App UGC across all your shops. It is great to know that you find our features, such as importing reviews and automated requests, easy to use. Your recommendation means a lot to us.

We value your feedback as it helps us continue to deliver the best possible service to our users. Thank you for taking the time to leave us this great review.

Best Regards,
The Opinew Team

Hi there,

We're thrilled to hear about your positive experience with our customer service! It's wonderful that our team was able to help resolve the issue between the app and your theme quickly. Providing efficient and prompt support through our live chat is something we take great pride in.

Your high recommendation is truly appreciated and we're grateful for your 5-star review. It motivates us to continue working hard to deliver great service to our users like you.

Thanks again for your feedback, it's essential to our constant improvement.

Best,
The Opinew Team

We're over the moon to hear that you find our app fantastic! Thank you. Your positive feedback buoyed our spirits. We're thrilled that you plan to upgrade to the next package. We're continually working on making Opinew Product Reviews App even better and more user-friendly, and we promise to keep up the good work.

By the way, your decision to recommend our app to others is the biggest compliment we could receive. Thank you for that! We value your feedback and we are always here to provide excellent service.

Best wishes,
Opinew Team

Hello, thank you so much for your 5-star review! We're thrilled to know that our Opinew Product Reviews App UGC has helped boost your product's CVR and is easy for you to use. It's fantastic to hear that our app has proven useful for your needs. Your positive feedback is sincerely appreciated. Thanks again for being part of the Opinew community and feel free to reach out if you have any suggestions or need any assistance.

Best Wishes,
The Opinew Team.

Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.

Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.

If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.

Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.

- The Opinew Team

Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.

All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.

As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.

Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.