Opinew Produktanmeldelse UGC

We're sincerely sorry to hear about your experience with Opinew Product Reviews App UGC. It's quite unfortunate that our support team wasn't able to assist you promptly and that you encountered issues with the reviews not showing up on the category site. Your experience matters a lot to us-- we always aim to deliver efficient support and easy-to-navigate functionalities.

We would truly appreciate another chance to get this right. While we can't provide direct contact details here, please rest assured that we'll take the initiative to get in touch with you as soon as possible to help resolve your concerns.

Remember, your feedback helps us make significant improvements to our services. Thanks for taking the time to bring this to our attention.

Best Regards,
The Opinew Team

We're sorry to hear that you're experiencing issues with the app not loading. This is definitely not the experience we want for our users.

Sadly, this was a technical issue that we did not have much control of. As of now, we have found a solution that allows you to access the app via the Shopify dashboard again with all of your data.

This was just a temporary issue that won't happen again. You can go back to using Opinew like before!

Désolé d'entendre ça! Veuillez accepter nos excuses. Nos développeurs ont déjà résolu le problème. Nous apprécierions la suppression de l'avis 1 étoile

Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.

To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.

You need to uninstall Opinew from our app menu to remove the code.

We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"

We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.

Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?

Thanks,
Customer Success Team | Opinew