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NO COMPLAINTS. Good app. Very Clean. Optimized. Easy to use. Nice design options for reviews too!
Thank you for the kind words. Remember if you need any help just get in touch via the live chat inside the app.
Enjoy the app!
very customisable, had an issue which was easily solved thanks to the very response chat system, easy to install and work with couldn't be happier nice simple instructions and layout system fantastic service
We're thrilled to hear that you're enjoying our customizable features and found our chat service responsive! Your experience is exactly what we aim for with Opinew. We're pleased that you find our app easy to install and the instructions straightforward. Your happiness with our service motivates us. We appreciate your kind words and the perfect star rating!
Your reviews fuel us to improve continuously. Thanks again for the feedback!
Best Wishes,
The Opinew Team
AMAZING EXPERIENCE!
I am new to the shopify world and a friend of mine referred me to this app.
WOW! Literally I installed the app and 30 seconds later the customer service reached out straight away to help me.
They installed the widget on my page for me with zero effort.
I look forward to receive many reviews in my store.
Hi,
Thank you for your kind words and for taking the time to leave a 5🌟 review. We are delighted to hear that you had a positive experience with our app and that our customer service team was able to assist you quickly and easily. We are committed to providing excellent support to our customers and we are glad that we were able to help you get started with our app.
We look forward to seeing your store thrive and receiving many more reviews in the future. Thank you for choosing our app!
Have a lovely day,
Opinew team
Love ittttttttttt - utterly fantastic (left for benefits - bad bad bad lol ba ta tfiusehfjshdjfhsjjhh
Hi there! Your enthusiasm shines through in your review and we're beyond thrilled to hear that you're finding our Opinew Product Reviews App fantastic. That being said, we noticed some unreadable strings of text in your review, which made it a tad unclear to us.
If there's something about the app that you're not happy with, we'd really appreciate more details. Your input is what helps drive us to improve our app, and make it better for users like you.
Thanks again for the five-star rating!
Best wishes,
The Opinew Team
Ele é bom, o complicado é que não há possibilidade de importar somente comentários de um pais especifico e os nomes das pessoas que comentaram não são editáveis, então fica um comentário com nome de pessoas de outros países.
Olá, agradecemos o seu comentário e a classificação de 3 estrelas. Ficamos tristes em saber que você experimentou algumas dificuldades com a funcionalidade de importação e edição do nosso aplicativo. Lamentamos por qualquer inconveniente que isso possa ter causado. Valorizamos o seu feedback e vamos levar isso em consideração para melhorias futuras.
Encorajamos você a se conectar com nossa equipe de suporte para uma assistência mais direcionada. Asseguramos que nossa equipe entrará em contato com você brevemente para resolver suas preocupações. Seu feedback é de grande importância para nós e agradecemos o seu tempo para compartilhá-lo.
Atenciosamente,
Equipe Opinew
Good, customer service is fast to solve the import review. Thank you very much
we will cooperate will you in the long .
We're excited to hear that our customer service team was able to help you quickly with your review imports. Thank you for your kind words and the 5-star review, it's truly appreciated. We look forward to a long-lasting cooperation with you. Your feedback is incredibly important to us as it helps us continue to improve our services and provide you with the best possible experience.
Best,
The Opinew Team
Very helpful team. Despite a few bumps, they still had the patience to help us get things sorted. Very appreciated.
Hello,
We're heartened to hear that you found our team helpful and patient. We believe in sticking with our users through thick and thin, and we're glad to know that we were able to sort things out for you. That said, we're sorry to hear that you faced a few bumps along the way. We continually strive to enhance our users' experience, and we'll use your feedback to make our service even smoother.
Thank you again for taking the time to share your experience. Your feedback truly helps us to improve.
Best regards,
The Opinew Team
The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.
Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.
Best Wishes,
The Opinew Team.
I am only rating the installation process and guidance which is seamless. I have not used the APP yet.
We really appreciate your amazing rating and feedback regarding your installation experience with the Opinew Product Reviews app. We are thrilled to hear that the process was seamless for you! Since you mentioned that you haven't started using the app yet, we are excited to hear about your experience when you do, as we prioritize user satisfaction. Please don't hesitate to share your findings or get in touch with our support team for assistance when you start using the app. Your feedback greatly helps us improve and provide a superior user experience. Thanks once again from the entire Opinew team.
Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.
Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS
Also - our support is more than happy to help if you get in touch!