Opinew Bewertungs‑App UGC

Opinew Bewertungs‑App UGC

Rezensionen (1.725)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
26. August 2021

Had issues installing the widgets on my page but they helped me out and got it working immediately. Thank you!

Catzio
Vereinigte Staaten
Mehr als 2 jahre mit der App
Opinew hat geantwortet 6. Dezember 2023

We're thrilled to hear that our team could help you with the widget installation process! It's our aim to make sure your experience with Opinew Product Reviews App UGC is as smooth as possible. We really appreciate your positive feedback. We understand there were some initial issues, but we're glad we could solve them promptly for you. Please don't hesitate to reach out if you need any more help in the future. Our team is always here to assist you. Thank you for using our app!

Best wishes,
The Opinew Team

Bearbeitet am 21. August 2024

Excellent app! Great service! They are always available to help you with any questions or special requests.

I've now been using the app since April of 2022 and love it! The support team are very responsive and the app itself really adds value to my site.

Glimmer Goddess® Organic Skin Care
Vereinigte Staaten
Mehr als 2 jahre mit der App
Opinew hat geantwortet 20. April 2022

Amazing words! It's nice to see the huge progress you are making in such a short space of time! Excited to see what's next for you! -Paul

19. Mai 2022

A nice app for getting your reviews on flick. We have the overwhelming majority of our customer reviews on Amazon. Being able to transfer it quickly to Shopify is a pretty big deal for us as far as social proof goes, and Opinew does the job pretty well. There was a small nuance/question with the review importing process so we turned to the customer support for help. Literally within minutes got the reply that solved the issue. Haven't tried all the features, but so far it has been a good overall experience.

SuperSelf Nutrition
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Opinew hat geantwortet 20. Mai 2022

Hi,

Thank you for leaving us this awesome 5-star review! It's great to hear you were able to import all your Amazon reviews and that the support team hit the mark for you.
Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews!

Have a wonderful day,
Customer Success Team | Opinew

Bearbeitet am 3. Februar 2021

Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.

Wellness Lab Ltd
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Opinew hat geantwortet 12. Dezember 2023

We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.

Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.

Sincerest apologies once again and thank you for your patience.

Best Regards,
The Opinew Team

26. Juli 2023

One of the better Shopify apps I've used, if not the best.
Great functionality, even on free plan.
The support actually focuses on helping and most importantly- they have high knowledge. Compared to basically any other app support I've encountered.

Techilly
Schweden
28 tage mit der App
Opinew hat geantwortet 23. August 2023

Very high praise indeed, we hope we continue to live up to your expectations and provide value for Techilly!

Thanks again,

-Customer Success Team

11. Juli 2022

Opinew is a great review app, we love that it provides a Q+A section as well. Customer Service is always extremely helpful and quick with responses.

Pink Stork
Vereinigte Staaten
Mehr als 2 jahre mit der App
Opinew hat geantwortet 12. Juli 2022

Hello there,

We really appreciate you taking the time to share your experience with us! It's awesome to hear that you found our product useful and we hope it will have a positive impact on your business.

Thank you very much for your continued support of Opinew. We're happy to hear you're having a fantastic time with us.

Have a lovely day!
Customer Success Team | Opinew

1. September 2021

We've been using this app for a year or so. We really like it. Both the questions feature as well as the review have helped our product pages.

Culinesco, LLC
Vereinigte Staaten
Mehr als 2 jahre mit der App
Opinew hat geantwortet 6. Dezember 2023

We're thrilled to hear that you've had such a positive experience using Opinew for the past year! It's wonderful that both the questions feature and the review function have been valuable additions to your product pages. Thank you for taking the time to leave us a 5-star rating and for sharing your feedback – it truly helps us to maintain high standards and ensure our users are satisfied with our app.

Your ongoing support is greatly appreciated, and we look forward to continuing to work with you.

Best Regards,
The Opinew Team

25. Februar 2022

Highly recommended! First, the customer service is outstanding.
This app is something I recommend to Shopify new users.

Dr. Piercing Aftercare
Vereinigte Staaten
Mehr als 2 jahre mit der App
Opinew hat geantwortet 5. Dezember 2023

We're thrilled to hear your recommendation and how much you appreciate our customer service, thank you! Our aim is to make the Opinew experience as smooth and beneficial as possible for all our users, especially those new to Shopify. We're also continuously working on enhancing our app and service. Your encouraging review contributes to our motivation. Don't hesitate to get in touch if there's more we can do for you.

Best Wishes,
The Opinew Team

6. November 2023

besst of all time

Accessories wale
Indien
27 tage mit der App
Opinew hat geantwortet 4. Dezember 2023

Thank you for your review! We're thrilled to hear that you consider our Product Reviews App as the best of all time. We always strive to offer the best services to you. Your feedback means a lot to us and helps us to continually improve our app.

Best Regards,
The Opinew Team

27. September 2023

Tentei aumentar o plano várias vezes mas sem sucesso. Entrei em contato com a plataforma e eles disseram que eu nao sei selecionar o plano. É claro que eu sei, mas alguém na empresa nao esta preocupado com o bug que faz com que o cliente nao possa aumentar o plano. O aplicativo é muito ruim e infelizmente nao posso mudar pois perderia mais de 9 mil resenhas

Agustin Fernandez
Brasilien
Etwa 2 jahre mit der App
Opinew hat geantwortet 28. September 2023

Olá, corrigimos seu plano mais cedo durante o dia. Talvez você não tenha notado.

Na verdade, nossos desenvolvedores trabalharam em seu problema esta manhã e lançamos um hotfix especificamente para sua loja.

Posso confirmar que nenhuma de suas avaliações desaparecerá e que o plano está funcionando corretamente.

Não há nada com o que se preocupar! :)