Opinew Product Reviews App UGC , 1.630 Rezensionen
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I have been using the Opinew Shopify review plugin for my online store, and I am thoroughly impressed. This app has proven to be an invaluable tool for gathering customer feedback and boosting my store's reputation. The features and functionality provided by Opinew are top-notch.
The installation and setup process were seamless, thanks to the user-friendly interface and clear instructions. It didn't take long for me to start collecting and displaying reviews on my website, which greatly enhanced the credibility and trustworthiness of my products.
But what truly sets Opinew apart is their exceptional customer support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. They went above and beyond to ensure that I had a smooth experience with the plugin, addressing any concerns or customization requests promptly and effectively.
The level of professionalism and dedication exhibited by the Opinew support team is truly remarkable. They have consistently provided me with insightful guidance and valuable advice to optimize my review system and maximize its benefits for my business.
Overall, I couldn't be happier with Opinew. This plugin has greatly improved my store's reputation, helped me gather valuable customer feedback, and the support I received along the way has been outstanding. I highly recommend Opinew to any Shopify store owner looking to enhance their review system and provide a stellar customer experience.
Thank you, Opinew, for creating such a fantastic app and for delivering equally impressive support. Keep up the great work!
Wow! This is huge, thanks so much for the kind and detailed review on our app and service. It's great to see Opinew has had a strong impact on your business already (although we aren't surprised!)
It really makes the extra effort our customer experience team puts in worth it when we see merchants happy with what we are doing.
It sounds cliché, but we really do try to aim to provide the best customer service in the Shopify space. We have recently made some more hires within our customer experience team and we have made sure they are fully aligned with our mission of being the best, so it's great to hear feedback like this to validate what we are doing!
Thanks again!
-Opinew Customer Success Team
The app does what it advertises, THE SUPPORT IS WILL HELP YOU FAST WITH ANY TECHNICAL ISSUES. Highly Recommended
Thank you so much for your 5-star review! We're thrilled to know that our app is doing what we promise, but even more than that, we're genuinely glad to hear that our support team was prompt in assisting you with your technical issues. Your recommendation means the world to us. Never hesitate to reach out if you need anything else from us. Your feedback helps us continue delivering top-notch service to wonderful customers like you. Thank you again from the Opinew team.
Opinew is a great app that i have been looking for.
Previously, a lot customers asked questions via the shopify product review, and some of the customers even select a 1 star by mistake, thats not good to the conversion rate to our store. Now Opinew solved that problem on review completely.
And it allows customers to review with photos, That's awesome. It can improve conversion rate efficiently.
And Tomasz is very nice guy helping me install the app properly fast.
Thank u guys.
We're absolutely thrilled to hear that Opinew has been beneficial for your business! It's great that our features have assisted in mitigating accidental low ratings and increasing your conversion rate. We're also happy to hear that you've had a positive experience with our customer support, particularly with Tomasz. Your feedback is essential in ensuring that we continue improving our services. Thank you for taking the time to write this review.
Best wishes,
The Opinew Team
まだ新しいSiteで集客はあるのですが、転換率がかなり悪かった所レビューを追加することで信頼性が生まれたのか、即座に効果がありました。ちょっとわかりづらいことに関してはCustomer supportが時間外だったのにもかかわらず対応してくれて助かりました。これは望みすぎかもしれませんが、Amazonのレビューを全て拾えないという点は今後改善を期待したいポイントです。
ごレビューと高評価をいただき、誠にありがとうございます。 Opinewのアプリをご利用いただき、転換率が上がり信頼性が生まれたとのこと、大変うれしく思います。
また、弊社カスタマーサポートがタイムリーにお手伝いできたこと、これも良かったと感じています。私たちはいつでもお客様のフィードバックを大事にしております。
Amazonのレビューに関して全て拾えない点については、お客様のご期待に応えられるよう、改善に向けて精進して参ります。それについてのご意見は、私たちの改善にとても役立ちますし、私たちがより良い体験を提供するための重要な情報でもあります。
再度、貴重なご意見をありがとうございます。今後ともよろしくお願い申し上げます。
Opinewチームより
I used to use another popular app for write reviews myself but tat was time consuming. I their app and I really should have way before. Very quick, very clean looking and efficient. Directly importing from amazon is awesome.
The only drowback is the fac that you can only remove images when you import from another source. But it's okay I this app is so good that it doesn't matter.
The customer support is great be the way
We're so glad to hear that you appreciate Opinew Product Reviews App UGC, especially the quick, clean efficiency and the ability to directly import from Amazon. Also, we're pleased to know our customer support team has been helpful.
We noted your feedback on the image removal feature for imports from other sources and would like to thank you for drawing our attention to that. We strive to improve our app based on user experiences, so insights like yours are truly helpful.
Again, thanks for the amazing 5-star review! We will continue to work hard to meet and exceed your expectations.
Best,
The Opinew Team
Ive looked around shopify for different ways to add product reviews, and this is by far the best app ive used.
Love their work
Hello!
We're overjoyed to hear that you find Opinew to be the best product reviews app you've used on Shopify. We work hard to create a seamless experience for our users and it's always rewarding to hear such positive feedback.
Thank you for taking the time to leave this fantastic review. Your feedback plays a big part in our continuous efforts to improve and provide the best service possible.
Best Wishes,
The Opinew Team
Very responsive team! I was just playing around not even paid for the actual plan but I have received 1-class treatment. Thanks!
Hi there,
We're absolutely thrilled to hear that you've had a great experience with our team! At Opinew, we ensure all our users, regardless of the plan they're on, get top-notch service. Your kind words are truly appreciated, they motivate us to keep delivering high-level support. We're always here if you need any more help.
Thanks again for this awesome review,
The Opinew Team
The app is great - when it works. I've used it on a couple of my stores and every store has had problems with reviews randomly disappearing... Yesterday I was left with just 3 reviews out of the few hundred I imported on one store - which looked bad for customers. Support is a bit sketchy. They acknowledge something is wrong - and then...do nothing happens to fix the problem!
We're sorry to hear about your experience with disappearing reviews on your stores, and we apologize for any inconvenience this may have caused. We understand how this can impact the perception of your store by your customers, and we take your concern seriously.
We also regret that our support didn't meet your expectations and apologies for any undue stress. Please be assured that our aim is always to resolve any issues promptly.
Your comments have been shared with our team and we’re closely looking into why the issue wasn’t resolved. We’re taking steps to ensure that our support responses are more proactive and helpful - so issues like this don't happen again.
Your review is crucial to us because it helps us understand where we need to improve. If you'd be open to it, could you share more insights about when and how these issues occurred? That will help us ensure it's fixed completely.
Thank you for your patience, and we appreciate you taking the time to leave a review.
Best Regards,
The Opinew Team
Opinew was the clear choice when we finally tried it.
Their customer service is outstanding. Great App!
Thank you so much for your five-star review! We are thrilled to hear that Opinew was the clear choice for you. It brings us immense happiness knowing that our customer service could meet your expectations. We're glad you appreciate our app!
We strive to always deliver excellent customer service, and your encouraging words deeply inspire us. Your feedback plays a significant role in helping us sustain and improve our services.
Thanks once more for standing by us.
Best Wishes,
The Opinew Team
Opinew could be a great resource for major technology companies.
The widgets are very easy to use and have greatly enhanced my store.
We're thrilled to hear that you've found value in our app, particularly regarding the widgets! Hearing that they have enhanced your store truly makes our day. Your positive feedback serves as a great motivation for us at Opinew.
Please never hesitate to reach out if there's anything else we can do to support you along the way. Your continued success is our goal.
Thank you for your five-star review!
Best Wishes,
The Opinew Team