Opinew App de Reseñas

Opinew App de Reseñas

Reseñas (1.713)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
29 de diciembre de 2023

Works great to influence sales on my site and the support team is quick and effective!

Seriously Oats
Canadá
Alrededor de 1 año usando la aplicación
Fecha de modificación: 13 de marzo de 2024

Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
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This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!

Edith & George
Reino Unido
5 meses usando la aplicación
Opinew respondió 4 de diciembre de 2023

Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.

5 de febrero de 2024

Kenan's service was excellent, this plug-in is very user-friendly, fast, and very easy to use.

PerioSciences
Estados Unidos
8 meses usando la aplicación
28 de noviembre de 2023

Great rapid customer service, useful intuitive tool, highly effect

Etta Vita
Estados Unidos
Alrededor de 1 año usando la aplicación
Opinew respondió 4 de diciembre de 2023

We're elated to hear that you've had a positive experience with our customer service and found our Opinew Product Review App intuitive and effective! We strive to keep our tools user-friendly and we're happy that you recognized that. Your kind words motivate us to continue providing great service and improving the app. Thank you for your 5-star review.

Best Regards,
The Opinew Team

13 de junio de 2024

Can't even make it work, worst review app i've seen

Ori
Francia
Alrededor de 7 horas usando la aplicación
29 de noviembre de 2023

Its design is also very appealing to me.
They were quick and were able solve all of our problems.

EV-Shop24
Alemania
7 meses usando la aplicación
Opinew respondió 4 de diciembre de 2023

Hi there!

We're overjoyed to hear that you're satisfied with our design and speedy problem resolution. We strive to provide a great experience through our Opinew Product Reviews App. Thanks for letting us know that we're on the right track! We value your feedback and look forward to continue providing you the best service possible.

Best wishes,
The Opinew Team

23 de enero de 2024

I've owned this app a few times over my 6 years dropshipping. It has potential. The interface is good and the reviews look nice - but thats when they are visible. This app is buggy. I've had them had to apply fixes several times for reviews not showing up.

If you want free, this is not the app. Its all built around sales. Free version is lame.

Support is hit or miss. Sometimes they fix my issues right away. Sometimes it can take hours.

It's just an average app. I feel like its alot more easy to use than loox and the amazon sync is a bonus. But the glitches are annoying.

VibeChekk
Estados Unidos
3 meses usando la aplicación
Opinew respondió 20 de febrero de 2024

Thanks for the review!

Glad to hear you are getting use out of it, if you are experiencing glitches please continue to report anything to our support team as this is not normal.

As a dropshipper the best plan is our budget friendly Starter Plan which includes unlimited AliExpress imports allowing you to have 1,000s of reviews across all SKUs. The free plan is not designed for large dropshippers, more for the weekend warrior.

Appreciate the comments about support but sometimes with software, in the unlikely event of a bug, these things can't just be changed instantly, it requires fixes, testing, QA etc. to make sure that everything is right before releasing.

27 de noviembre de 2023

Love the features provided by this app. Kemal was super friendly and helpful when I have some enquiries. Thanks!

OnlyBlends
Singapur
Alrededor de 2 meses usando la aplicación
Opinew respondió 4 de diciembre de 2023

We're thrilled to hear that you are enjoying the features of our app! Your kind comments about Kemal have been relayed to him, and he also sends his gratitude. We always strive to provide friendly and helpful service to our users. Should you have any further questions or require assistance, don't hesitate to get in touch. Your feedback truly matters to us. Thanks a lot!

Best regards,
The Opinew Team

2 de diciembre de 2023

Absolutely thrilled with the fantastic work Khushbu did on my store! Their attention to detail and expertise truly transformed the experience. I highly recommend their services for anyone looking to enhance their online presence. Thank you, Khushbu, for a job well done!

NemaExp
Canadá
Alrededor de 1 mes usando la aplicación
Opinew respondió 4 de diciembre de 2023

We're ecstatic to hear of your absolute satisfaction with Khushbu's work on your store! Your praise is well appreciated and will definitely be passed on to them. It's reviews like yours that fuel our drive to provide top-notch service, enhancing online experiences. We're always here to help transform your store whenever necessary. Thank you for the high recommendation and your kind words. Remember, your feedback helps us continue to deliver fantastic attention to detail and expertise.

Best,
The Opinew Team

28 de octubre de 2023

It's great! It also offers customer support. Their customer service is excellent and always available to help.

marcewellness.com
México
3 meses usando la aplicación
Opinew respondió 4 de diciembre de 2023

We're thrilled to hear your positive remarks on Opinew Product Reviews App UGC! We are proud of our customer support team and pleased to learn that they've made a notable difference in your experience. Your feedback is essential to us as we strive to continually improve our services. Thank you for taking the time to share your review.

Best Regards,
The Opinew Team