Opinew App de Reseñas
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Reseñas (1.709)
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It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.
Hi,
Thank you for leaving us a review and we're glad to hear you are happy with Opinew!
Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.
I hope that helps,
Have a wonderful day!
Customer Success Team | Opinew
2ND TIME they messed up on a LIVE PAGE. Their review app is shit. DO NOT RECOMMEND. THEY BRIBE YOU $100 WHEN YOU LEAVE A NEGATIVE REVIEW.
Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.
All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.
As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.
Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.
Have a wonderful day,
Opinew team
Absolutely recommend it. Fast customer support and wonderful user interface. I used to have another review app that would crash or wouldn't load at times. Html coding is something I try to avoid when installing apps and this does it just right no coding needed.
We're thrilled to hear that you find our Opinew Product Reviews App UGC to be such a reliable tool! Your appreciation for our fast customer support and user-friendly interface is music to our ears. We understand the importance of stability and simplicity in a review app, so we work hard to ensure our users can have a smooth experience with no coding needed.
Your feedback is greatly appreciated – it helps us to continue delivering an exceptional product and service. Thanks so much for your high rating and recommendation!
Best Regards,
The Opinew Team
This is a wonderful app and I would recommend it. I really appreciate the quick response and help that I have received.
Hello,
We're so glad to hear you're enjoying the Opinew Product Reviews App and found our support team to be responsive and helpful! Your kind words and your recommendation mean a lot to us. We're here to ensure you have the best experience using our app.
Thank you for taking the time to share your feedback. Your insights help us continuously improve our services.
Warm regards,
The Opinew Team
So far we love using this app. It does exactly what we want it to do and import reviews from amazon easily. Daniel on the support team has been extremely helpful in installing all of the widgets we need.
Hi,
Thank you for leaving us a 5-star review!
We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly.
We hope you'll be able to influence a lot more orders with reviews 📈
All the best,
Customer Success Team | Opinew
A good solution for reviews and well priced compared to the competition. Has all the functions I was looking for, easy to use, intuitive and looks great. Things haven't always run smoothly but when needed the support has been great with Tomasz in particular being very helpful.
Thank you so much for your detailed feedback! We are thrilled that you've found our solution useful and cost-effective. Hearing that our application is easy to use and has all the functions you were looking for is wonderful news.
We understand that things might not always run smoothly and we genuinely appreciate your patience and understanding. We're glad you've had great experiences with our support, especially Tomasz - he'll be more than happy to hear about your high praise.
Your review emphasizes the importance of our commitment to excellent customer service. We're here for you whenever you need us.
Thank you again for choosing Opinew and for sharing your positive experiences.
Best wishes,
The Opinew Team
Love you guys! You have made it sooo easy for our clients to give us their honest opinions. There was a tiny learning curve in the beginning but you have made it seamless with world class customer service. I have never needed any other app for these matters either.
We're thrilled to hear that you're loving our app, and find it easy for your clients to share their feedback! We do always strive to keep the learning curve at a minimum and offer top-notch customer service. It's fantastic to hear that we've hit the mark for you. We really appreciate your support, and it means the world to us that you've never needed any other app for these matters.
Thank you once again for your kind words and excellent 5-star review. Feedback like yours helps us to continue doing our best work. We're excited to continue serving you in the future!
Cheers,
The Opinew Team
App has helped to increase my sales and works smoothly, customer support always helpful in responding to questions.
We're thrilled to hear the Opinew app is boosting your sales and operating smoothly for you! It's great to know our customer support team has been helpful in answering your queries. We strive to provide a seamless and beneficial experience for all our users. At Opinew, your feedback is significant as it helps us keep meeting your expectations. Keep enjoying our app, and let us know if you need anything more.
Best regards,
The Opinew Team
Super easy to use the app, and the customer service is TOP, always ready to help you. Denis helped me to integrate the app perfectly. Thank you
Hello! We're absolutely thrilled to hear about your positive experience with our app and great customer service. Our dedicated team is always on standby, and we're glad Denis was able to assist you in integrating the app seamlessly. It's feedback like yours that keeps us motivated to deliver top-notch service. Thank you so much for the 5 stars! We're here if you need any more help.
Best regards,
The Opinew Team