Opinew App de Reseñas , 1.623 reseñas
Refinar
-
Por calificación
Great customer support, the app works very well and integrated with our store.
We're glad to hear that you're finding great support from our team and that the app has integrated well with your store! Your positive feedback is hugely motivating for us. Thanks for taking the time to review Opinew Product Reviews App UGC. We're committed to continuously improving our services based on feedback like yours.
Best regards,
The Opinew Team
good
Quick response time and helpful.
Hi there,
Thank you for your kind review and 5-star rating! It's great to hear you found our response time quick and our service helpful. That's exactly what we strive for at Opinew.
We value your experience and your feedback immensely. It's insights like yours that help us continuously improve our services. Thanks for being a part of the Opinew family!
With gratitude,
The Opinew Team
Love it. App is easy to use, has a great import feature and the design of the reviews on the landing page are fully customizable! Great support via the live chat too.
Thanks so much for your 5-star review! We're delighted to hear that you're finding our app easy to use and are enjoying the customizable design and import feature. It's fantastic to know that our live chat support has been helpful for you as well. Your positive feedback truly motivates us to continue improving and providing the best possible service. If there's anything more we can assist you with in the future, don't hesitate to let us know. Thanks again for your support!
Best regards,
The Opinew Team
I installed this app but getting this error "Liquid error(snippets/card-product line.....) below my producr. I even uninstalled the app but still seeing this error. I tried to search for this in theme.liquid but could not find "Opinew_review_stars_lists". How to resoleve this?
Hi - So sorry to hear this happened! We've requested developer access to your store and our developers will get the code removed for you ASAP! Please approve the access
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
---------------------------------------
This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.
Great app and very efficient customer service - highly recommend!
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you find our app great and our customer service efficient. Recommendations from happy users like you help us grow our community. We're here to help if there's anything you need in the future.
Best regards,
The Opinew Team
It was easy to set up and allows you to upload photos, review, and import from Aliexpress.
Hi there, thank you for leaving us a 5-star rating! We're thrilled to hear that you found our app easy to set up and that it meets your needs for photo uploading, reviews, and importing from Aliexpress. Your positive feedback encourages us to continue improving the user experience. Please reach out anytime if you have suggestions. Thanks again!
Best regards,
The Opinew Team
I really like it! It's easy to use and works well.
Their trust is great! 5 stars! Excellent customer support!! Emira from the Opinew team was extremely helpful, knowledgeable, and understanding
We're thrilled to hear that you're finding our Opinew Product Reviews App easy to use and working well for you! Your positive feedback means a lot to us. It's great to know that the trust we aim to provide is hitting the mark, and we're elated that you had a positive experience with our customer support. Emira will be delighted to hear your commendation.
Your feedback helps our team know we're on the right track! Please don't hesitate to reach out if you have any further comments or questions.
Thank you once again for your encouraging words and the full 5 stars!
- The Opinew Team
good product