Opinew Avis Clients & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (1 726)
Affiner
-
Par note
Quality customer service! really attentive, problems are quickly resolved ! Thank you very much for your help !
We're overjoyed to hear that you're happy with our customer service! Your satisfaction is our utmost priority and we're glad we were able to quickly resolve your issues. Thank you for your kind words and for being a valued part of our Opinew community. We're always here to provide you with the support you need.
Best wishes,
The Opinew Team
The response was really quick and helpful. The customer support is awesome. I highly recommend this app.
We're thrilled to hear you found our response time and support valuable! Thank you for recommending us and for taking the time to write this great review. Your feedback means a lot to us as we strive to provide just the kind of support you found helpful. Please feel free to get in touch if there's anything more we can assist you with - we're here to help!
Best Regards,
The Opinew Team
I would give this awesome app 10 stars on 5 for the wonderful features and the fantastic support. Keep it up Opinew and thank you so much dear Tomas.
We're thrilled to hear how much you enjoy using our app and find the features helpful! Your kind words about our support and specifically Tomas really brighten our day. We are constantly striving to offer the best possible service and your feedback validates our efforts. Keep using Opinew and do reach out if you need anything in the future. Thanks again!
Best Wishes,
The Opinew Team
Fantastic app! easy to use and navigate. the online help from the technical team is extremely quick and helpful
Hi there,
We're thrilled to hear that you find our app fantastic and easy to navigate! Our technical team will definitely appreciate your kind words about their quick and helpful assistance. We strive to provide a seamless experience for our users so your positive review means a lot to us.
Remember, we're always here for any help you need. Thanks once again for your glowing feedback.
Best,
The Opinew Team
This app is great and the support is awesome! Totally recommend the Opinew Product Reviews App! It helped me import reviews and manage them very easily!
Thanks so much for your kind words and 5-star rating! We're glad to know that you're enjoying the Opinew Product Reviews App and found our support helpful. It's wonderful to hear that the app is making it easier for you to import and manage reviews - that's exactly what we aim for! We're really grateful for your recommendation. Your feedback contributes a lot to our growing community!
Warm regards,
The Opinew Team
Our company switched to Opinew from Yotpo. It's packed with awesome features and constantly being updated with more. Their customer support is also fantastic. We would HIGHLY recommend using this app.
Hi there,
Your feedback has warmed all our hearts at Opinew! We're thrilled to know that you're enjoying the switch and find our features and updates beneficial for your company. We strive to create the best experience for our users, so your acknowledgment really means a lot to us.
Also, we're glad to hear that you've had a positive experience with our customer support. Our team will certainly be happy to know that their efforts are appreciated.
Your recommendation truly boosts our morale and confirms that we're on the right track. We highly value your input and will continue improving our app to serve you better.
Thank you once again for your golden review.
Best Regards,
The Opinew Team
Great customer service and got the job DONE! I needed the reviews widget installed properly and it took 5 minutes.
Hello! We're over the moon to hear that you had a fantastic experience with our customer service—and that we could help with your reviews widget installation so swiftly! Your feedback serves as a great motivation for the team here at Opinew, reinforcing our commitment to offer top-notch service. We hope you continue to enjoy our app and services. Thank you for your glowing 5-star rating!
Best wishes,
The Opinew Team
Most excellent app. We were able to migrate all our reviews from Woocommerce to Shopify with very little effort. And very happy with the Opinew Dashboard as it's intuitive and easy to use. Front end looks great too. Oh, and I contacted support today and they were very helpful (thanks Romana!).
We're thrilled to hear that you're finding our app excellent and that our migration feature worked seamlessly for your transition from WooCommerce to Shopify! We put a lot of thought into keeping our dashboard user-friendly, so we appreciate your recognition of this. It's great to hear that our support team, especially Romana, was very helpful.
Your insights are truly valued and we will continue working hard to provide an intuitive, easy-to-use product and top-notch support service.
Many thanks,
The Opinew Team
Amazing app! It's amazing! It's a must-have for any shopify store.
Excellent app! Great service! They are always available to help you with any questions or special requests. I have to talk about their phenomenal customer service as well. I messed up while trying to upload reviews, and reached out via chat. I wasn't expecting a response because it was late in the evening, but not only did I get one, they went above and beyond to ensure everything was working the way I needed it to. I wasn't sure about upgrading but I am now. I'm totally sold. Highly recommend!!
This is exactly what we want, to be available to go above and beyond 24/7 for our merchants.
I'm so glad you are having a great experience, thanks for the 5-star review. Review apps need reviews too!
You know you can reach out to us *anytime* if you need any changes made or just want some advice on your review strategy.
Thanks again,
-Customer Success Team
We have recently installed Opinew on our store, replacing our previous review system. Opinew have developed a review app here which gives you great value for the money. Tomasz has been incredibly helpful in taking his time to help us get this set up on our site and we now have a more attractive looking set of reviews, with features such as the ability to reply in public, a great system for managing negative reviews, sending out coupons in review request emails and rich snippets.
The stars plugin also lets you show the average review rating on each product on a collections page. This makes it really visible when browsing the store that we have positive reviews, which we hope will make the reviews even more powerful at building customer trust and increase conversions.
Highly recommend for value, functionality and most definitely for the great support!
Thank you so much for the stellar review! We're thrilled to hear that you found great value in our Opinew app, and that the functionality, along with the new features, are working effectively for your store.
It's wonderful to know that the reviews are more attractive and that they're building trust and increasing conversions. Tomasz will be especially delighted to hear about your positive feedback regarding his assistance. We have shared your compliments with him and the rest of our team.
Your kind words truly motivate us to keep on improving and delivering top-notch services to our customers. Remember, we're just a message away should you need any further support.
Thank you once again from everyone at Opinew. We appreciate your recommendation and we look forward to continuing to serve you!