Opinew Avis Clients & UGC
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Great help from Romana, the reviews look great in my shop.
It would be nice if it could support multiple languages though.
Hi there,
We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users.
Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates.
Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us.
Best,
The Opinew Team
It is a great app. Recommended to everyone who wanted to have reviews. They walk you through installation and are very helpful. I don’t have to encode thanks to this app
Hi there,
We're thrilled to hear that our app has been helpful to you and that you're finding the installation process smooth. Your kind words make our day! Your positive recommendation means a lot.
However, we noticed that despite your positive comments, we've received a 4-star rating. We'll love to hear more from you. If there are any aspects of the app you find less satisfactory or if you're encountering any challenges, please don't hesitate to reach out to our support team.
We aim to please all users fully and your insight can help us achieve that.
Thank you again for your review and feedback. We look forward to hearing more from you and continuing to meet your expectations.
With kind regards,
The Opinew Team
Simple and well organised. Nice layout on store. Fast installation. Easy to upload comments from amazon. I recommend it.
Thank you for the high praise and for recommending our app! We're overjoyed that you find the Opinew Product Reviews App UGC simple and well-organised, and that you appreciate our layout on the store.
It's also great to hear that you had a smooth experience installing the app and uploading comments from Amazon. We always aim to make our features intuitive and user-friendly, and your feedback confirms that we're on the right track!
Your insights are greatly appreciated and encourage us to continue improving for all of our users.
With gratitude,
The Opinew Team
After testing other applications, I find that it is easy to use and clear. I just installed it, so I don't yet have feedback on the feedback from my customers. As soon as I have reviews from my customers, I will post my review again.
Thank you for your positive rating and comments! We're thrilled to hear that you find our Opinew Product Reviews App easy to navigate and understand. Looking forward to your experiences with your customers using our app too. Your future insights would be incredibly helpful as we continuously strive to enhance our user experience. Don't hesitate to reach out to our support team if you need anything at all. Thanks once again!
Best regards,
The Opinew Team
App very well made and excellent support!
Thank you so much for your 5-star review! We're thrilled to hear that you're finding the Opinew app well-made and our support excellent! Your positive experience truly means a lot to our team. If there are any more features or services you'd like to see, or any feedback you'd like to share, we're all ears! Thanks again for choosing Opinew, your support inspires us to make our app even greater.
Best regards,
The Opinew Team
Brand new to the app but the initial setup process was very intuitive. I like it when there isn't too much technical knowledge required.
Thanks for your review! We're really glad to hear that you found the initial setup process for Opinew Product Reviews App UGC to be intuitive and not overly technical. That's exactly what we strive for! We hope you continue to enjoy using our app. Please don't hesitate to reach out if you have any questions or need further assistance. Your feedback contributes greatly in making our app easier to use.
Best,
The Opinew Team
app worked very well and if you ever have any questions customer support is fast to help you out! highly recommend.
We're thrilled to hear you found our app useful and our customer support team helpful! We aim for swift and efficient support, so it's great to know we hit the mark for you. Thanks so much for the positive feedback and your high recommendation, your support truly goes a long way for the Opinew team.
C'est de loin la meilleur application d'avis que j'ai pu tester. Un gain de temps inimaginable et de très beaux designs
Merci beaucoup pour votre retour positif et la note de 5 étoiles ! Nous sommes ravis de savoir que vous trouviez notre application de critiques de produits utile et que vous appréciez nos designs. Vos commentaires nous aident à nous améliorer et à offrir la meilleure expérience possible à nos utilisateurs. Merci encore pour votre soutien !
Cordialement,
L'équipe Opinew
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
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This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.
Very good support.
He also patiently answered all my questions.
I highly recommend it, especially for those just starting in business.
We're thrilled to hear that you had a great experience with our support team and that we could answer all your questions! It's fantastic to know you'd recommend our Opinew Product Reviews App UGC, particularly for individuals just starting in business. Your support and feedback play a crucial role in our ongoing growth and improvement. Thanks for taking the time to share your positive feedback. If you have more questions or need further assistance in the future, please don't hesitate to reach out to us again.
Best Wishes,
The Opinew Team