Avis (1 647)
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Needed a few minor tweaks upon installation and support actually responded within a few minutes on a Sunday evening - above and beyond in my opinion. Tweaks were quickly made and he even made a few suggestions for the layout. I rarely leave reviews, but felt compelled to in this case just because the support was so quick to respond and super helpful. App looks great in my shop - very happy!
We're thrilled to hear your great experience with the Opinew support team! Thanks for taking the time to share your positive feedback, especially recognizing our team's quick response and helpfulness. It's wonderful to know that our app is a great fit for your shop and that our suggestions were beneficial. Your feedback boosts and encourages our team to always aim for exceptional service. If you need further support or have any new ideas for us, do not hesitate to reach out. We're here to help!
Cheers,
The Opinew Team
Great app, got reviews within a few seconds of installing it from previous customers. Prior to this, I was requesting customers to leave reviews on Facebook, only a few were willing, but this is much easier for my customers. Very quick response to my questions as well. Sets up very quickly. Thanks
Hi! We're delighted to hear that you found our Opinew Product Reviews App UGC beneficial and easy to use. It's great that you've quickly started seeing more reviews from your customers! We always strive to deliver speedy responses to all questions to ensure you get the best experience. We really appreciate your feedback, it helps us to continue improving and providing a better service. Thanks a lot once again for the stellar review!
Best regards,
The Opinew Team.
Great app and fantastic support team!! I contact the support team whenever I need help and they are super quick to help fix the problem!
Hi there,
Thank you for sharing your experience with us! We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!
If you need anything in the future, please reach out and we'll be happy to help.
Customer Success Team | Opinew
Their support is great, app has awesome features even the free version! Definitely recommend to anyone looking for a review app.
Thank you so much for your wonderful review! We're thrilled to hear you're finding value in our app and that our support team could assist you. It's comments like these that drive us to continue improving our services. And coming from someone who recommends Opinew to others, it truly means a lot to us. We appreciate the time you took to leave us this feedback; it is invaluable in helping us understand our users' experiences better.
With sincere thanks,
The Opinew Team
I LOVE this app! I downloaded and tried all the top review-importing apps, and this is by far the best one. Their support is fantastic, too - I had a very custom issue and the support was above and beyond: they responded right away, made what I wanted possible, and then fixed a few other things about my store on the fly (I didn't even have to ask). Super impressed.
We're absolutely thrilled to hear that you love our app! Your kind words and appreciation mean the world to us. We strive to deliver top-notch service and we're glad that you had such a phenomenal experience with our support team. Your satisfaction is our utmost priority, and we're delighted to hear that we not only addressed your issues effectively but also were able to add value to your store. Thank you for taking the time to share your feedback and we promise to keep up the exceptional service. Remember, we're here for you anytime!
Best Regards,
The Opinew Team
Love the Oberlo integration! Had some issues getting it setup but the support team was right there to assist! Couldn't ask for a better experience :)
We're absolutely thrilled to hear that you love our Oberlo integration! We believe in offering the best support to our clients, and we're glad we could assist you with the setup. It warms our hearts to see that you had an enjoyable experience.
Please don't hesitate to reach out if you face any other issues or have more feedback - it lets us know how we can keep enhancing your experience with us. Thanks a lot for your bright 5-star review!
Best regards,
The Opinew Team