Opinew Avis Clients & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Great tool to use.
I recommend
Many customization options.
Fast response from support.
Quick resolution.
Facile à mettre en œuvre et très bien expliqué. important pour le lien social et la confiance client. je recommande vivement
reste a voir à l'usage.
Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que vous trouvez notre application facile à utiliser et bien expliquée. Nous apprécions votre recommandation !
Cependant, nous avons remarqué que vous avez mentionné "reste à voir à l'usage". Si vous rencontrez des problèmes ou avez des préoccupations lors de l'utilisation de notre application, n'hésitez pas à contacter notre équipe d'assistance. Votre satisfaction est notre priorité et nous sommes là pour vous aider.
Votre avis est très important pour nous et aide notre équipe à s'améliorer et à proposer le meilleur service possible.
Merci encore de partager votre expérience avec nous.
L'équipe Opinew.
i just started using this app , so far so good . customer support is super helpful . Support was available at 1AM GMT.
Haven't tried out all the features yet but will do so soon
Great app Opinew team
Hi,
Thank you for taking the time to review our app!
We're glad to hear that you're off to a good start with our app and that our customer support team was able to assist you when you needed it. We're always here to help, no matter the time of day!
Thank you for choosing Opinew, and we look forward to serving you in the future.
Have a lovely day,
The Opinew Team
A+++ customer support is also available - quick to respond and incredibly helpful.
It is very useful and helpful.
Hi there,
Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful.
Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you.
Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve.
Best wishes,
The Opinew Team
Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful.
We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance.
Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future.
Best regards,
The Opinew Team
Realy handy and easy to use. At the first it looks a bit complicated but when you work in it for a while it all comes together
We appreciate your positive feedback! We've designed the Opinew Product Reviews App UGC to be as user-friendly as possible, but we understand there can be a learning curve involved. We're glad to hear things clicked into place for you after using the app for a while!
Your insight helps us know that we're on the right track, but also that there's always room to make the app even more intuitive and easier to use from the get-go. We'll make sure to consider your experience as we move forward with updates and improvements.
Thanks again for your feedback - it helps us continually shape and evolve our product.
Best Regards,
The Opinew Team
Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....
Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.
Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.
If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.
Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.
- The Opinew Team
niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Thank you for your review! We're thrilled to see all the enthusiasm captured in your response. If there is anything more or specific you'd like to add about what you loved or what we could improve upon, we encourage you to share. Your feedback is very important to us.
Best Wishes,
The Opinew Team
It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.
Hi,
Thank you for leaving us a review and we're glad to hear you are happy with Opinew!
Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.
I hope that helps,
Have a wonderful day!
Customer Success Team | Opinew
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.
Have a wonderful day,
Opinew team