Opinew Avis Clients & UGC

Opinew Avis Clients & UGC

Avis (1 725)

Note globale
4,7
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 26 août 2022

The support team was excellent and helped us to get our store exactly how we wanted it to look with stars and reviews.
Excellent app! Amazing customer service! I had some technical issues, but the live chat staff helped me.

AMZCHEF DE
Chine
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 5 décembre 2023

Hi there! We're absolutely thrilled to hear about your positive experience with our support team and our app. Your kind words about our customer service team and the live chat feature really warm our hearts. It's fantastic that we could assist in getting your store to look exactly as you'd envisioned, complete with stars and reviews. Your praise means the world to us, and even more so coming from a valued customer like yourself.

Remember, we are here to provide assistance with any technical issues or questions that may come up in the future. Your feedback is critical in helping us continually enhance our services. Thank you for taking the time out of your busy day to leave this wonderful review.

Best wishes,
The Opinew Team

8 octobre 2018

This App is great for moving your reviews from Amazon or Ebay.
They have great support and everything works as advertised.

The Sticker And Decal Mafia
États-Unis
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 12 décembre 2023

We're delighted to hear that our Opinew Product Reviews App UGC has been helpful for transferring your reviews from Amazon or eBay. Your acknowledgment of our support team's efforts and the app's functionality is thoroughly appreciated! In our mission to continually enhance user experience, your feedback plays a key role. Thank you for taking the time to leave us this fantastic review.

Best Regards,
The Opinew Team

27 mai 2020

haven't used the app long, but seems great and needed support straight away and got it. 100% customer support . thanks guys

Raise a glass
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 8 décembre 2023

Hello,

We're thrilled to hear that you're having a positive experience with our app, even in the early stages of use. It's great that our customer support team was able to assist you right away - we are here for you whenever you need.

Your satisfaction is important to us and we promise to continue providing excellent service and a valuable app. Do feel free to share any more details or feedback as you continue using our app.

Your high praise encourages us to strive for even better standards. Thanks for choosing and trusting Opinew!

Best regards,
The Opinew team

Modifié le 27 septembre 2023

Awesome tool! The support team was very helpful specially for users who aren't really that much of technically aware of using such tool. Great job! Kudos!

Historic Prints
États-Unis
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 6 décembre 2023

Hello! We're thrilled to hear that you find our tool awesome and our support team helpful. Your kind words mean a lot to us! Thank you for your amazing feedback and your 5-star review. We will continue doing our best to ensure you get the most out of our app. If there is anything else we can assist you with, don't hesitate to let us know. Your feedback plays a significant role in our continuous improvement and we are always here for you.

Best,
The Opinew Team

10 avril 2021

App works nicely to integrate reviews from Amazon. The customer service on installing the widgets on our theme was excellent, and made this process much easier.

Patrol Academy
États-Unis
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 6 décembre 2023

Hi there,

We're thrilled to hear you're pleased with Opinew's Amazon integration feature and our customer service! We completely agree that easy and efficient widget installation can make the entire process so much smoother.

Your positive feedback motivates us to continue striving for superior service. Do reach out if you have any further suggestions or need assistance. Your input always helps us improve.

Best,
The Opinew Team

26 août 2021

Had issues installing the widgets on my page but they helped me out and got it working immediately. Thank you!

Catzio
États-Unis
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 6 décembre 2023

We're thrilled to hear that our team could help you with the widget installation process! It's our aim to make sure your experience with Opinew Product Reviews App UGC is as smooth as possible. We really appreciate your positive feedback. We understand there were some initial issues, but we're glad we could solve them promptly for you. Please don't hesitate to reach out if you need any more help in the future. Our team is always here to assist you. Thank you for using our app!

Best wishes,
The Opinew Team

Modifié le 21 août 2024

Excellent app! Great service! They are always available to help you with any questions or special requests.

I've now been using the app since April of 2022 and love it! The support team are very responsive and the app itself really adds value to my site.

Glimmer Goddess® Organic Skin Care
États-Unis
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 20 avril 2022

Amazing words! It's nice to see the huge progress you are making in such a short space of time! Excited to see what's next for you! -Paul

19 mai 2022

A nice app for getting your reviews on flick. We have the overwhelming majority of our customer reviews on Amazon. Being able to transfer it quickly to Shopify is a pretty big deal for us as far as social proof goes, and Opinew does the job pretty well. There was a small nuance/question with the review importing process so we turned to the customer support for help. Literally within minutes got the reply that solved the issue. Haven't tried all the features, but so far it has been a good overall experience.

SuperSelf Nutrition
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 20 mai 2022

Hi,

Thank you for leaving us this awesome 5-star review! It's great to hear you were able to import all your Amazon reviews and that the support team hit the mark for you.
Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews!

Have a wonderful day,
Customer Success Team | Opinew

Modifié le 3 février 2021

Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.

Wellness Lab Ltd
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Opinew a répondu 12 décembre 2023

We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.

Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.

Sincerest apologies once again and thank you for your patience.

Best Regards,
The Opinew Team

26 juillet 2023

One of the better Shopify apps I've used, if not the best.
Great functionality, even on free plan.
The support actually focuses on helping and most importantly- they have high knowledge. Compared to basically any other app support I've encountered.

Techilly
Suède
28 jours d’utilisation de l’application
Opinew a répondu 23 août 2023

Very high praise indeed, we hope we continue to live up to your expectations and provide value for Techilly!

Thanks again,

-Customer Success Team