Opinew Avis Clients & UGC , 1 624 avis
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Love Opinew!! Paul Wilson took his time in helping me with several topics in Opinew and walked me through the steps needed to set things up. The support team worked with me as well on other questions and was extremely helpful, as a result my app was set up in no time. Highly recommended! It's exactly what we needed.
Since the previous company was horrible, I couldn't figure how to import my reviews to this app.
The free version works exactly as you need it to.
Support was helpful and the app is great!
Thank you Segmedina!
Does what has to be done, 0 problems.
Je recommanderais certainement.
Cela fonctionne très bien et le personnel est très serviable.
L'application Opinew s'intègre parfaitement dans ma boutique.
My experience with Opinew has been amazing so far! Paul took the time to explain the features of each plan and made sure that all of my requirements were met. We then had a couple of sessions where he taught me how to import my reviews from Amazon, set up a review collection flow and push my reviews to my Google Shopping campaigns. Customisation requests were never too much trouble for them and everyone has been so friendly and helpful. The store is looking great and the reviews even got translated to Dutch for me! 10/10, thank you!
good app
A very helpful app
Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade".
We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.
Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies.
To clarify to other brands reading this;
This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price.
They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay)
They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded.
Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat.
I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past.
The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.
Incroyable comme Appli, l'assistance aussi. Merci à Deepa
AMAZING app, works great!