Opinew Avis Clients & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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This was a good some might even say great app that can help you import all the reviews you may need in your store
Hello,
We appreciate your kind words and high rating for our Opinew Product Reviews App UGC! We're glad to hear that the app is serving you well in importing reviews for your store. We strive to provide a highly beneficial and effective service for our users.
However, we noticed that you did not give us a full 5-star rating. There might be something, no matter how small, that did not meet your expectations and we truly care about it. If there's anything specific you'd like to discuss, please share your experience with our support team through our normal channel. We are eager to listen and improve.
Your feedback plays a significant role in our continuous effort to elevate the user experience.
Best,
The Opinew Team
Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.
Hi there,
We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature.
Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service.
Remember, your feedback plays a key role in our improvement efforts.
Best regards,
The Opinew Team
I like the ease of setup, haven't had a chance to use it yet, but so far so good. I will be adding some Amazon reviews for the product I just added to my store.
Hello, we truly appreciate you taking out the time to leave us this review. It's wonderful to hear that you found our setup easy to follow. Reviews like yours reassure us that we are heading in the right direction.
We're looking forward to hearing about your experience once you start using our app fully, particularly with the Amazon reviews feature. Please do not hesitate to reach out to our support team if you face any hiccups. We're here to help at every step.
Your feedback helps us to continuously improve, and we look forward to serving your business needs even better with our Opinew Product Reviews App.
From the Opinew team.
The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.
Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.
Best Wishes,
The Opinew Team.
Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.
Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS
Also - our support is more than happy to help if you get in touch!
Good page, too soon to say it also.
It seems correct to me that they only charge once you get 30 sales, so far it also seems a deep and interesting application.
Hi there, thank you for your positive comments and for giving us a 4-star rating. We're glad to hear that our policy of charging only after 30 sales suits you. We strive to provide a deep and engaging experience with our application and we're happy to hear that you're finding it interesting. If there's anything specific you think we could improve or if you have more observations in the future, please feel free to share - your feedback genuinely matters to us. Best wishes, the Opinew team.
Dashboard failed to render in Microsoft Edge, so I had to swap to Firefox. The Coupon widget is a bit confusing compared to the Shopify coupon interface. I am excited to see how this app works and will update once I have time to use it.
Thank you for your feedback and the 4-star rating.
We're sorry to hear about the issue you faced with the dashboard rendering in Microsoft Edge. This definitely needs attention from our team, and we hope to address it promptly for your convenience. We also acknowledge your feedback about the Coupon widget being a bit confusing.
Your excitement to see how our app works is contagious, and we can't wait to know more about your experience once you've used it! Please feel free to get in touch if there are any more issues or questions, we’re here to help.
Your feedback is very important to us as it helps us improve and provide better experiences for our users.
Best,
The Opinew Team
Thanks i received my products within 10 days
We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better.
Thanks once again for choosing Opinew.
Best Regards,
The Opinew Team
Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto
Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.
Cordiali saluti,
Il team di Opinew