Opinew Avis Clients & UGC

Opinew Avis Clients & UGC

Avis (1 725)

Note globale
4,7
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
31 juillet 2018

I can easily say that I have never left a review in my life until today! I had a little hick up installing the reviews on the product page due to my complicated theme, however the customer support took care of it. They also went the extra mile to edit and add styling to the plug in. They genuinely care. Thank you very much!

Storepilot
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 12 décembre 2023

We're deeply touched by your positive feedback and your 5-star rating! Your first-ever review means the world to us. We're really glad to hear that you found our customer support helpful and that we could assist you in setting up the reviews on your product page, even with a complicated theme.

You have acknowledged that our team has gone the extra mile, and we can assure you, this is the level of service we aim to provide for all our users. Your satisfaction is our top priority.

Thank you for helping us to understand how we can serve you better. Your input provides the fuel for our continuous improvement. Keep in touch and let us know anytime you need help!

Best Regards,
The Opinew Team

7 mai 2020

The app does what it advertises, THE SUPPORT IS WILL HELP YOU FAST WITH ANY TECHNICAL ISSUES. Highly Recommended

Heavy Duty Dog Harness
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 8 décembre 2023

Thank you so much for your 5-star review! We're thrilled to know that our app is doing what we promise, but even more than that, we're genuinely glad to hear that our support team was prompt in assisting you with your technical issues. Your recommendation means the world to us. Never hesitate to reach out if you need anything else from us. Your feedback helps us continue delivering top-notch service to wonderful customers like you. Thank you again from the Opinew team.

21 septembre 2018

Opinew is a great app that i have been looking for.
Previously, a lot customers asked questions via the shopify product review, and some of the customers even select a 1 star by mistake, thats not good to the conversion rate to our store. Now Opinew solved that problem on review completely.
And it allows customers to review with photos, That's awesome. It can improve conversion rate efficiently.
And Tomasz is very nice guy helping me install the app properly fast.
Thank u guys.

MJJC.com
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 12 décembre 2023

We're absolutely thrilled to hear that Opinew has been beneficial for your business! It's great that our features have assisted in mitigating accidental low ratings and increasing your conversion rate. We're also happy to hear that you've had a positive experience with our customer support, particularly with Tomasz. Your feedback is essential in ensuring that we continue improving our services. Thank you for taking the time to write this review.
Best wishes,
The Opinew Team

23 décembre 2020

まだ新しいSiteで集客はあるのですが、転換率がかなり悪かった所レビューを追加することで信頼性が生まれたのか、即座に効果がありました。ちょっとわかりづらいことに関してはCustomer supportが時間外だったのにもかかわらず対応してくれて助かりました。これは望みすぎかもしれませんが、Amazonのレビューを全て拾えないという点は今後改善を期待したいポイントです。

Analog Cases Japan
Japon
4 mois d’utilisation de l’application
Opinew a répondu 6 décembre 2023

ごレビューと高評価をいただき、誠にありがとうございます。 Opinewのアプリをご利用いただき、転換率が上がり信頼性が生まれたとのこと、大変うれしく思います。

また、弊社カスタマーサポートがタイムリーにお手伝いできたこと、これも良かったと感じています。私たちはいつでもお客様のフィードバックを大事にしております。

Amazonのレビューに関して全て拾えない点については、お客様のご期待に応えられるよう、改善に向けて精進して参ります。それについてのご意見は、私たちの改善にとても役立ちますし、私たちがより良い体験を提供するための重要な情報でもあります。

再度、貴重なご意見をありがとうございます。今後ともよろしくお願い申し上げます。

Opinewチームより

13 août 2020

I used to use another popular app for write reviews myself but tat was time consuming. I their app and I really should have way before. Very quick, very clean looking and efficient. Directly importing from amazon is awesome.
The only drowback is the fac that you can only remove images when you import from another source. But it's okay I this app is so good that it doesn't matter.
The customer support is great be the way

Soniclear
Canada
4 mois d’utilisation de l’application
Opinew a répondu 6 décembre 2023

We're so glad to hear that you appreciate Opinew Product Reviews App UGC, especially the quick, clean efficiency and the ability to directly import from Amazon. Also, we're pleased to know our customer support team has been helpful.

We noted your feedback on the image removal feature for imports from other sources and would like to thank you for drawing our attention to that. We strive to improve our app based on user experiences, so insights like yours are truly helpful.

Again, thanks for the amazing 5-star review! We will continue to work hard to meet and exceed your expectations.

Best,
The Opinew Team

10 novembre 2018

Ive looked around shopify for different ways to add product reviews, and this is by far the best app ive used.
Love their work

ZooSmart
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 12 décembre 2023

Hello!

We're overjoyed to hear that you find Opinew to be the best product reviews app you've used on Shopify. We work hard to create a seamless experience for our users and it's always rewarding to hear such positive feedback.

Thank you for taking the time to leave this fantastic review. Your feedback plays a big part in our continuous efforts to improve and provide the best service possible.

Best Wishes,
The Opinew Team

2 mai 2020

Very responsive team! I was just playing around not even paid for the actual plan but I have received 1-class treatment. Thanks!

Turkish Munchies
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 8 décembre 2023

Hi there,

We're absolutely thrilled to hear that you've had a great experience with our team! At Opinew, we ensure all our users, regardless of the plan they're on, get top-notch service. Your kind words are truly appreciated, they motivate us to keep delivering high-level support. We're always here if you need any more help.

Thanks again for this awesome review,

The Opinew Team

10 mars 2022

Opinew was the clear choice when we finally tried it.
Their customer service is outstanding. Great App!

jefehex
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 5 décembre 2023

Thank you so much for your five-star review! We are thrilled to hear that Opinew was the clear choice for you. It brings us immense happiness knowing that our customer service could meet your expectations. We're glad you appreciate our app!

We strive to always deliver excellent customer service, and your encouraging words deeply inspire us. Your feedback plays a significant role in helping us sustain and improve our services.

Thanks once more for standing by us.

Best Wishes,
The Opinew Team

8 novembre 2022

Opinew could be a great resource for major technology companies.
The widgets are very easy to use and have greatly enhanced my store.

jorlan
Brésil
4 mois d’utilisation de l’application
Opinew a répondu 5 décembre 2023

We're thrilled to hear that you've found value in our app, particularly regarding the widgets! Hearing that they have enhanced your store truly makes our day. Your positive feedback serves as a great motivation for us at Opinew.

Please never hesitate to reach out if there's anything else we can do to support you along the way. Your continued success is our goal.

Thank you for your five-star review!

Best Wishes,
The Opinew Team

21 novembre 2018

Damn ... love this app. The review area looks great, I get review stars on the category and product pages, and it pulls in photos when it there are some.

No code had to put in - which is a big plus for me. The service is great and friendly. Have been working with for only one day - very happy.

I would suggest more *talking* video tutorials

I made an error. They count reviews but I read products. So I burned through 150 reviews with 6 products. So now I set the number of reviews to 12 which is about 73 [Amazon/ebay] products a month and it seems to give the customer value and look extensive enough.
Highly recommend this app.

Dee's General Store
États-Unis
4 mois d’utilisation de l’application
Opinew a répondu 12 décembre 2023

We're thrilled to hear how much you're loving the Opinew Product Reviews App! It's great to know that our review system and simple setup meet your expectations, and that our service has impressed you. Your feedback helps us understand where we're doing well.

We appreciate your suggestion regarding more 'talking' video tutorials. We'll definitely take this on board as we seek to improve the resources available for our users.

Also, we're sorry for the confusion with the review-product count. Your feedback will be useful for us to clarify this effectively going forward. Thank you for recommending our app, and for taking the time to share your experience. Your input helps us serve you and all our users better.

Best Wishes,
The Opinew Team