Opinew Product Reviews App UGC

Hi there,

We're thrilled to hear about your positive experience with our customer service! It's wonderful that our team was able to help resolve the issue between the app and your theme quickly. Providing efficient and prompt support through our live chat is something we take great pride in.

Your high recommendation is truly appreciated and we're grateful for your 5-star review. It motivates us to continue working hard to deliver great service to our users like you.

Thanks again for your feedback, it's essential to our constant improvement.

Best,
The Opinew Team

We're over the moon to hear that you find our app fantastic! Thank you. Your positive feedback buoyed our spirits. We're thrilled that you plan to upgrade to the next package. We're continually working on making Opinew Product Reviews App even better and more user-friendly, and we promise to keep up the good work.

By the way, your decision to recommend our app to others is the biggest compliment we could receive. Thank you for that! We value your feedback and we are always here to provide excellent service.

Best wishes,
Opinew Team

Hello, thank you so much for your 5-star review! We're thrilled to know that our Opinew Product Reviews App UGC has helped boost your product's CVR and is easy for you to use. It's fantastic to hear that our app has proven useful for your needs. Your positive feedback is sincerely appreciated. Thanks again for being part of the Opinew community and feel free to reach out if you have any suggestions or need any assistance.

Best Wishes,
The Opinew Team.

Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.

Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.

If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.

Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.

- The Opinew Team

Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.

All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.

As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.

Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.

Hi there! It looks like we might have got a bit lost in the details here - it's a bit unclear from your review what your experience with our app has been. Regardless, we're thrilled to see your 5-star rating! If you could provide more feedback, we would greatly appreciate it, as it helps us improve our services.

From From the Opinew Team.

We're thrilled to hear that you're finding Opinew easy to use and that our customer service has made a difference for you! Your recognition of our continuous efforts to develop and add more features is exciting for us. Your positive feedback plays a huge role in shaping our progress. We will keep striving to provide excellent service and features. Feel free to reach out if you have any suggestions or ideas. Thank you for your 5-star review!

Best wishes,
The Opinew Team

Hi there!

We're absolutely thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and you've experienced stellar support from our team — that's exactly what we're here for! Your positive words mean the world to us.

We strive to continuously enhance our app and the accompanying support, and we appreciate your feedback as it helps us do just that.

Thanks again for taking the time to leave this fantastic review.

Best wishes,
The Opinew Team

We're thrilled to hear that you've found our app and support team excellent, that means a lot to us! Your recommendation is greatly appreciated, and we're delighted we could assist with the integration of the app. Feedback like yours helps us keep improving. Thank you!

Best wishes,
The Opinew Team

We're thrilled to hear that you're finding Opinew Product Reviews App UGC to be the best amongst other apps you've tried! Your kind words mean a lot to us. It's fantastic to know that you appreciate the level of customization and find the features useful and stylish. We're always striving to provide superior functionality and your positive feedback is an encouraging validation of these efforts.

Thank you for taking the time to share your experience. Your input helps us know we're on the right track!

Best regards,
The Opinew Team